Liaise with the clients to analyse, determine and document the customer’s business requirements; thereby allowing Misys to make recommendations, provide advice & guidance and also challenge our clients in order to help them find a solution to their business needs
Identify product configuration and customisation requirements
Specify the environment and infrastructure for installation
Carry out the installation of Misys applications and designated 3rd party products
Analyse, resolve/escalate problems encountered by the team during the implementation of Misys products and when interfacing to third party systems. This will include detailed issue escalation and resolution through interaction with other Misys departments and, where appropriate, the escalation of complex or system wide issues to the Project Manager.
Unit test the installed system to ensure basic system integrity
Create and carry out go live procedures
Assist the customer with the parameterisation and configuration necessary to deliver the functionality defined in the solution requirements documentation
Advise clients on test planning to ensure successful solution implementation
Support the User Acceptance & Operations testing of the system with the client
Analyse and Resolve/escalate issues during UAT & Operations testing. This will include detailed issue escalation and resolution through interaction with other Misys departments and, where appropriate, the escalation of complex or system wide issues to the Project Manager.
Assist the customer in testing the Disaster Recovery Solution (Optional)
Advise the client on housekeeping tasks that allow the client to maintain and improve system performance (Optional)
Analyse the Clients systems, at the Operations, hardware, OS and Application levels and advise them on their options for performance improvement. (Optional)
Provide front end systems support during data conversion & branch roll out in country to ensure successful system roll out
Provide systems support during data conversion and branch roll out on multi regional global roll out
Deliver functional consulting on assigned products to ensure clients are able to successfully use our solutions
Design & present training courses to our customers
Deliver advice, guidance & recommendations on business best practice.
Document problem resolution to make them available for future reference by other Consultants, e.g. useful notes; file the documents in the Knowledge Base.
Produce reports and/or documents as required
Provide information, advice, guidance and updates throughout the project lifecycle in order to assist management to eliminate risks and increase the likelihood of project success
Work to Peak Methodology guidelines
Contribute towards developing consultancy tools and processes that could ease future implementation
Provide technical and functional training of other Consultants to increase knowledge and skills transfer
Skills/Requirements
Knowledge and background in China Asset Management Market
For BACK OFFICE Consultant: Knowledge on China Asset Management (Reconciliation & Accounting).
China Security & Fund management qualifications
Project experience in Security Trade Platform.Fluency in the local language where appropriate