Exceptional communication skills
• Able to learn new technology quickly and thoroughly
• Equally able to work as a team member or tackle a complex project individually.
• Goal-oriented attitude and demeanor to work through roadblocks, motivate external concerns and bring about resolution.
• Excellent focus on customers and results
• Technical writing experience
• Ability to prioritize multiple projects
• Ability to complete challenging projects and to meet deadlines
• Instructional design experience a plus
• Knowledge of MS Office applications including Word, Excel, PowerPoint, and Outlook
• Familiarity with one or more of the following tools: Author-it, Flare, Flash, Photoshop
• Ability to train others on processes or on the product
• Bachelor’s degree+
• 2+ years of experience in technical or business writing.