SumTotal is seeking a talented, high-energy individual to join our IT Applications team! In this key role, you will be responsible for design, development, testing, rollout and support of enterprise applications for the company’s CRM and ERP systems. This role requires an individual with a strong understanding of technologies and ability to partner with business users to provide quality and excellent customer service. This individual will contribute as an individual and as a team member in order to fully support the IT Applications architecture and to help achieve business and IT goals.
This position is for a Developer Analyst supporting the enterprise CRM and ERP systems with the following specific responsibilities:
· Work with business functional teams and/or IT business analysts to understand business requirements.
· Provide business application solution strategies based on requirements gathered.
· Design, develop/configure, test, and rollout Business solutions that will satisfy these requirements.
· Provide daily technical/consultative support to the business users of these applications
· Ability to effectively communicate status and plans to IT Team Leads.
· Maintain existing applications, data base administration, and integrations for installed applications to ensure their availability and usability.
· Ability to follow IT change management control processes and provide appropriate documentation as necessary.
· Ability to prepare configuration design documents, both individually and as part of larger groups, for software applications implementation.