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Resource Coordinator
Brand:
Req#: 172244
Updated: 12/19/2012
Job Type: Full Time
Location: US-FL-Tampa
Category: Professional Services
Salary: Hourly
Benefits: Benefits
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Job Description

JOB OVERVIEW

The Project Coordinator with general direction leads and overseas the delivery, revenue recognition and management of assigned projects and identifies appropriate resources needed for project completion. The PC assists in the project management of larger projects. He/she ensures the project is effectively resourced and manages the relationship with a range of groups. The Project Coordinator is also responsible for tasks and activities of allocating project resources, and utilizing these and other resources in an efficient manner and maintaining a co-operative, motivated and successful team.  

 

  • Manages the tasks, activities and resources for delivery, revenue and implementation of Vitera’s products.
  • Assigns and coordinates activities among Vitera and customer project teams.
  • Communicates project work schedule/project plan to Vitera and customer project teams.
  • Reviews and understands contract intricacies and payment terms to forecast activity and revenue for the project.
  • Coordinates with Order Processing/Purchasing team and customer any pre-installation and configuration activities.
  • Manages to the project work schedule/project plan.
  • Keeps projects current with Vitera’s Services Methodology

ESSENTIAL RESPONSIBILITIES & DUTIES:

  • Coordinates all aspects of the order process and implementation of assigned projects and provides a point of contact for those projects.
  • Manages the project deliverables in line with the project plan.
  • Coordinates with work groups and partners engaged in project work.
  • Responsible for classification of the project, its status, adds, and maintenance in the project database.
  • Collaborates with the Project Manager, customer, and various groups to ensure the completion of pre-installation forms, tasks and activities.  
  • Assists Project Managers in coordinating activities of project team, identifies appropriate resources and development of implementation timeline.
  • Sharing operation lessons learned with Methodology Team and Services Team.
Skills/Requirements

MINIMUM QUALIFICATIONS:

  • Education:  Requires Associates degree or equivalent work experience. 
  • Experience:  Typically requires 2-4 or more years of industry product support or installation experience.  Requires a minimum of 2-4 years experience as project leader or supervisor.
  • Specific knowledge of Vitera’s products and services offerings is preferred.
  • Expertise with PC applications (Visio, Word, Excel, PowerPoint, Outlook, etc
  • Able to exercise independent decision-making
  • Excellent communication and problem solving skills. 

 

SPECIALIZED SKILLS/KNOWLEDGE PREFERRED:

  • Knowledge of healthcare industry trends and business practices.
  • Excellent communication skills (verbal and written) and interpersonal skills (ability to effectively communicate with customer executives); strong conflict and complaint resolution skills.
  • Excellent analytical and problem solving skills; ability to process technical detail when required; organizational and time management skills.
  • Strong external customer service skills with a balance of strong business acumen.
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