Irvine or Sale Lake City
Franklin Covey is the global consulting and training leader helping individuals and organizations achieve great productivity,effectiveness and success. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring what we call “Achievers with Heart”.
The primary role of the Inside Business Partner is to provide sales support for Client Partners (CP). This position is typically based in the regional offices. The IBP assists CP’s with prospecting, filling events from named account lists, sales tracking, communication with external clients, proposal writing, presentations, and marketing efforts including lead qualification & generation. Additional administrative duties include coordinating travel and calendars. Through training, this individual will acquire expertise on Franklin Covey offerings including tools, work sessions, and training components for our solutions.
Essential Job Functions
oDetermine who gets which marketing lists
oCoordinates email campaigns
oEvent enrollments w/in named accounts
oAll event registrations
oFollow-up calls to register
oPre-calls for event enrollees
oSchedule post-event FTF meeting at time pre-call qualification
Client Partner Follow-Up
oManage Client Partner’s meeting calendar
oTrack Client Partner meeting follow up items
oRecord meeting notes and follow-up items on Salesforce.com
oBuild relationships with clients for follow-up work
oMay spend one day a week with CP on FTF meetings with clients
oRFP support – collector of data/info, project manager
Small, non-major client management
oSet and hold some FTF meetings within named acct’s
oManage facilitators’ base
oHandle all facilitator communication
oCoordinate new/replacements certifications, with a specific goal
oManage Facilitator Enhancement Days
This position requires a Bachelor’s Degree plus a minimum of 2+ years of sales, administrative, and sales support experience. Work
experience must demonstrate organization and customer service/sales skills working with corporate clients in a B2B environment.
Organization skills with high attention to detail and proficiency with Microsoft Office and the ability to type a minimum of 50 WPM
are required. Experience with Salesforce.com is preferred. Exceptional interpersonal and verbal communication skills and excellent
phone skills are required. We are looking for motivated team players with strong work ethic and the ability to work in a fast paced
environment. Strongly prefer knowledge of Franklin Covey programs and content.
Franklin Covey is an Affirmative Action Equal Opportunity Employer