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Account Manager - Maryland/DC
Brand: SumTotal
Req#: 170982
Updated: 12/07/2012
Job Type: Regular
Location: US-Remote
Category: Sales
Salary: Salary + Commission
Benefits: Benefits
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Job Description

The Account Manager position is a quota bearing sales rep and with customer satisfaction responsiblities.  The Account Manager will proactively maintain existing customer accounts and be responsible for selling additional products and services to that customer, in an assigned geographical territory for customers/prospects 2,000 employees and up.  This position is heavily focused on customer satisfaction and renewals.  


  • Drive new bookings and customer satisfaction by proactively calling into the customer base within the assigned territory
  • Position and sell additional products and services
  • Find new sales opportunities
  • Determine the level of satisfaction with our products and services; Coordinate with internal resources to ensure prompt resolution of open issues
  • Inform the customer of upcoming events and product releases
  • Create highly satisfied, referencable customers.
  • Ensure customer renewals.
  • 2-4+ years commission sales experience (in the software industry preferred)
  • College degree (preferred)
  • Ability to close business, generate bookings, and negotiate high margin and long term contracts
  • Ability to work independently from a home office base
  • Strong customer focus with excellent customer service and business communication (written and verbal) skills
  • Demonstrated computer skills including MS Office (Word, Excel, PowerPoint Outlook), and ability to quickly learn new software applications

More about SumTotal: SumTotal Systems is the global leader in strategic human capital management (HCM) software, and offers an integrated line of solutions dedicated to managing companies’ most valuable asset- its people. As the largest and most profitable independent HCM company in the industry and recognized by analysts as the most complete solution, SumTotal is proud to include over half of the Fortune 500 as our customers. We are looking for people who are passionate, dedicated, and motivated by lifelong learning. We provide each employee not just a competitive salary structure, bonuses, and a benefits plan, but also a chance to develop your talent. If you’re creative, forward thinking, and have a passion for excellence, SumTotal is the right place for you. For more information, please check out

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