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Contracts Administrator
Brand: SumTotal
Req#: 168709
Updated: 11/08/2012
Job Type: Regular
Location: US-FL-Gainesville
Category: General
Salary: Salary + Bonus
Benefits: Benefits
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Job Description


SumTotal Systems is the global leader in strategic Human Capital Management (HCM) solutions that provide organizations with a new level of visibility to help make more informed business decisions and accelerate growth. Recognized by industry analysts as the most complete solution, SumTotal provides full employee lifecycle management, including a core system of record, from a single vendor for improved business intelligence.

SumTotal is currently looking for an energetic and self-driven entry-level Contracts Administrator to join our team.

The Contracts Administrator is responsible for managing the processing of customer contracts received by SumTotal Systems. This includes developing and implementing a process (in coordination with Sales Operations, Legal & Finance management) to ensure documents are validated, appropriate approvals are in place, and processed in a timely and efficient manner.

Duties & Responsibilities:

  • In coordination with management from Sales Operations, Legal and Finance, manage the process for execution and distribution of customer contracts and other binding documentation. Ensure that the process is executed according to company procedures, with exceptions identified and appropriate action taken.
  • Manage incoming customer documents and assess content of document for appropriate processing. This may include communication directly with external customers to secure documents appropriate for processing.
  • Assess contracts and make determination based on components of contract as to the appropriate operational actions to take. Judgment is applied to identify necessary internal communication and coordination required to ensure appropriate processing for documents that fall outside of normal procedures.
  • Produce weekly booking reports; use judgment and discretion when reviewing data to identify errors with the booking data and coordinate appropriate action to address; apply analytical techniques to ensure errors introduced during report preparation are identified. Exercise discretion and control of sensitive company forecast data.
  • Manage and deliver special projects as needed.
  • Serve as liaison between Sales Operations, Legal, and Finance departments with regard to special projects, contracts and other legal documents as used by Sales. 




  • BS/BA or equivalent knowledge and experience.
  • Working knowledge of reviewing contracts and other legal documents.
  • Experience working with senior level executive staff (both internal and external/customer).
  • Highly developed organizational, communication (written and oral) and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Excellent computer skills, including Outlook, MS Word, MS Excel, and CRM software applications.
  • Effective as both an individual contributor and team player.
  • Ability to coordinate and effectively manage multiple projects.
  • Judgment, tact, diplomacy and professionalism.
  • Accuracy, attention to detail, thoroughness and follow-through.
  • Initiative and strong customer service skills.



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