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Technical Writer
Brand: SumTotal
Req#: 165784
Updated: 10/22/2012
Job Type: Regular
Location: US-FL-Gainesville
Category: Development/IT
Salary: Salary + Bonus
Benefits: Benefits
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Job Description

SumTotal Systems is the global leader in strategic Human Capital Management (HCM) solutions that provide organizations with a new level of visibility to help make more informed business decisions and accelerate growth. Recognized by industry analysts as the most complete solution, SumTotal provides full employee lifecycle management, including a core system of record, from a single vendor for improved business intelligence. 

We are looking for a Technical Writer to join our team! The Technical Writer ultimately designs, develops and delivers the following critical items to support the success of our products:

  • Documentation – Online Help, User Guides, Quick Start Manuals, Reference Guides, and any other items in the Documentation Library.
  • Online collateral – Online courses, online tutorials, demos, and various other tools.

Additional responsibilities will include:

  • Tracking upcoming releases to plan documentation requirements.
  • Managing and delivering all product documentation deliverables end-to-end.
  • Interacting with Product Management, Professional Services and Support teams on documentation requirements, as well as product and sales strategy.
  • Bachelor’s degree
  • 2+ years of experience in technical/business writing or instructional design a huge plus!
  • Exceptional communication skills
  • Able to learn new technology quickly and thoroughly
  • Equally able to work as a team member or tackle a complex project individually.
  • Excellent focus on customers and results
  • Ability to prioritize multiple challenging projects and to meet deadlines
  • Knowledge of MS Office applications including Word, Excel, PowerPoint, and Outlook
  • Familiarity with one or more of the following tools: Author-it, Flare, Flash, Photoshop
  • Ability to train others on processes or the product

More about SumTotal: SumTotal Systems is the global leader in strategic human capital management (HCM) software, and offers an integrated line of solutions dedicated to managing companies’ most valuable asset- its people. As the largest and most profitable independent HCM company in the industry and recognized by analysts as the most complete solution, SumTotal is proud to include over half of the Fortune 500 as our customers. We are looking for people who are passionate, dedicated, and motivated by lifelong learning. We provide each employee not just a competitive salary structure, bonuses, and a benefits plan, but also a chance to develop your talent. If you’re creative, forward thinking, and have a passion for excellence, SumTotal is the right place for you. To learn more, visit the SumTotal website: SumTotalSystems

SumTotal is an EEO/AA employer.

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