Closes 8/24/12 (9:00 a.m. Arizona Time)

MISSION STATEMENT
Motivated by Christ's love, this position plays a key role in promoting the wholistic ministry of FH through the framework of the organization’s vision, “God called and we responded until physical and spiritual hungers ended worldwide.”  In order to accomplish this vision, FH’s mission is to “walk with churches leaders and families in overcoming all forms of human poverty by living in healthy relationship with God and His creation.”

SUMMARY
The International Employment Services Coordinator is primarily responsible for managing the finance related employment services for US expatriate support-based staff and coordinating the insurance related benefits administration for non-US international staff.  This position interacts regularly with FH field leadership and other Global HR team members in providing service-oriented support for expatriate staff to ensure a positive and healthy employment relationship. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Percentages are approximate and other duties may be assigned.

Key Result #1 – Manage the salary and finance related processes for US support-based staff, primarily those who are expatriates.  (50%)

1. Determine initial salary eligibility for expatriate support-based staff and communicate with staff and payroll regarding adjustments needed through their employment.
2. Obtain and analyze third-party reports for cost-of-living allowance standards for annual salary evaluation of expatriate support-based staff.
3. Develop initial budget for new expatriate support-based staff as appropriate for the position and location and in accordance with FH policies.
4. Provide guidance for expatriate support-based staff when budget changes are requested, troubleshoot budgeting problems or questions, and proactively assist them to ensure their budgets are adequately covering their needs.
5. Monitor income and expense levels of expatriate support-based staff and coordinate as appropriate with the field based supervisor of the staff and the Staff Care team within Global HR to ensure timely corrective action may be taken.
6. Communicate to expatriate support-based staff and make updates to policy guidelines regarding any changes in US tax law affecting the way their finances are addressed.
7. Approve expense reimbursement requests and ensure expatriate support-based staff comply with related guidelines.
8. Manage production and distribution of monthly expense reports for support-based staff.

Key Result #2 – Coordinate insurance benefits enrollment and close-out procedures for non-US international staff. (20%)

1. Coordinate enrollment for non-US international staff on the international health & life insurance plan, and close out coverage at end of employment.
2. Assist non-US international staff with questions and use of the international health & life insurance plan, including guidance on completing claim forms and ensuring reimbursements from the insurance provider are sent to the employee’s bank accounts.  This involves collaboration with other International Employment Service team members and the international finance department.
3. Work alongside International Employment Services Manager to coordinate enrollment and termination of coverage for non-US international staff covered by international long-term disability insurance.

Key Result #3 – Serve as a point person within Global HR, and liaison between Global HR and other departments, in general support-based staff employment matters and finance reports for other fundraising staff. (20%)

1. Participate in conversations between expatriate support-based staff and supervisors regarding assignment (renewals, closing out, or reassignment options).
2. Provide guidance to expatriate support-based staff regarding deputation and home leave management, coordinating with others on the International Employment Services team for tracking of these leaves.
3. Address support-based staff donor questions that due to their nature cannot be answered by Responder Services, or coordinate an appropriate response with others on the International Employment Services team.
4. Represent Global HR in discussions with other FH departments regarding finance and business expense policy issues specific to fundraising.
5. Provide status/update reports on a monthly basis and during initial fundraising period for other US staff who raise funds for FH.
6. Represent Global HR in discussions or research regarding IT and Finance issues that affect reports needed by fundraising staff.

Key Result #4 – Manage individual workload and collaborate with team members in and outside of Global HR.  (10%)

1. Complete a weekly status report and discuss in one on one meeting with supervisor;
2. Actively participate in meetings with Global HR team to discuss status, raise/resolve issues and express thoughts, ideas and concerns;
3. Identify, trouble-shoot and resolve problem areas as needed, whether pertaining to a field issue, or some internal, administrative issue;
4. Identify and participate in professional development/training under supervisor’s guidance.

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Vibrant personal relationship with Christ
• Proficiency in MS Office Suite, especially Excel and Word.
• Ability to plan, complete and manage work by self, being faithful to complete an assigned process/task.
• Ability to maintain confidentiality regarding sensitive personnel and salary information.
• Ability to address problems and identify solutions in a constructive and personable manner.
• Strong organizational skills.
• Strong numerical proofreading and calculation skills
• Strong written communication skills.
• Ability to lift up to 25 pounds on an occasional basis
• Ability to sit at a computer up to 6 hours a day doing repetitive motions on a keyboard

EDUCATION and/or EXPERIENCE  
Bachelor's degree (B. A.) from four-year College or university and one to two years related experience or training; or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITIES   
None.

LANGUAGE SKILLS   
Proficiency in spoken and written English. Ability to write, read, analyze, and interpret general business reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.