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Leasing Consultant | ||||||||||||||||||||||||||
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Job Description | ||||||||||||||||||||||||||
The purpose of the Leasing Consultant is to lease apartments, retain residents through customer service, and handle administrative and financial responsibilities for their assigned community. Primary Functions: I. Leasing Responsibilities: Ensure leasing procedures are followed on a daily basis. Manage availability guidelines. Review leasing follow up weekly. Receive incoming phone calls from prospects in a professional and welcoming manner and entice them to visit the community. Check the answering service for messages and follow up on all messages, as necessary. Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily for cleanliness and overall appearance. This can include, but is not limited to, picking up trash off the ground, operating the trash compactor, carrying cleaning supplies and/or vacuum up or down stairs to apartment homes, as well as cleaning apartments to bring to resident ready standards. Lease apartments to qualified prospects. Schedule move-ins in such a way as to minimize rent loss. Escort a future resident to an apartment home and to all amenity areas. Drive a golf cart or walk with prospects. Prepare all paperwork needed before submitting lease files for verification. Verify applications and process file quickly through phone calls and correspondence. Submit to manager for approval. Set up file for move-in. Turn in traffic and phone recap weekly to the Community Director. Follow up with each visitor within 24 hours via personal phone call and send a personal note/e-mail for them to receive within seven days of their visit. Any other projects or assignments given by Community Director or Regional Director. General Office/Administrative Responsibilities:
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Skills/Requirements | ||||||||||||||||||||||||||
V. Qualifications: A. Special Skills Required 1. Ability to effectively communicate with people B. Knowledge 1. Experience in leasing properties to perspective residents and managing current residents. Experience using Knock, Onesite, and AIRM. REPORTS TO: Community Director, Assistant Community Director JOB CLASSIFICATION: Non-exempt. Paid coefficient overtime for all hours worked over 40 each week. |
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