Hotel 140 located in the Back Bay area of Boston, MA is looking for a friendly, guest-focused, outgoing individual to greet and assist guests and visitors as our Part-time Guest Services Representative. The ideal candidate must be able to multi-task effectively and to work in a fast-paced, sometimes hectic environment.

The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests' requests. The candidate will also be responsible for accurate payments of cash and credit cards.

Other job responsibilities include:

• Deliver friendly, engaging and professional service on a consistent basis.
• Maintain calm and courteous at all times.
• Maintain hotel standards while greeting guests, creating reservations and settling guests accounts.
• Assist with guests questions and needs in a professional, informative manner.
• Follow department policies, procedures and service standards.
• Follow all company safety policies.
• Other administrative duties as assigned.

• Previous hotel front desk experience a plus.
• Must have a positive, friendly attitude.
• Must be able to work with little supervision. Required to be able provide self direction for identifying and completing tasks.
• Work hours must be flexible to allow for working weekdays, weekends, nights, and holidays.
• Must be able to read / write / speak / understand and easily communicate in English with a positive tone of voice both in person and on the telephone.
• Must be able to lift up to 20 pounds regularly and up to 40 pounds on occasion.
• Must be able to stand, walk, and work on feet for extended periods of time.