This is a position that requires being bilingual in Spanish. Scheduled work hours are Tuesdays through Fridays, from 12:00 PM to 6:00 PM, and Saturdays, from 7:00 AM to 1:00 PM.
Provides prompt, efficient, and friendly services to clients involving receipt and payment of cash through an interactive teller machine (ITM). Performs a variety of duties in processing business and banking transactions.
Skills/Requirements
Strong math and problem solving skills
Excellent interpersonal and customer service skills with the ability to cross sale products and services
Must maintain confidentiality of client transactions and Bank records
Team-oriented, possess a positive attitude and work well with others
Good phone voice with professional and well-groomed appearance
Ability to interview customers and understand requests
Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Thorough knowledge of bank operations, products, and services offered at the bank
Knowledge of banking laws and regulations including BSA
Supervisory Responsibilities:
None
Education and/or Experience:
High School diploma or equivalent plus one year of banking experience
Computer and Software Skills:
Basic knowledge of Microsoft
Certificates, Licenses and Registrations:
None
Working Conditions:
Extensive periods of standing
Ability to lift 35 lbs.
Constant judgment and concentration
Frequent talking and listening
Awareness of location and operation of surveillance equipment and how it impacts the branch