Job Title:                               Workflow Coordinator

Reports To:                          Workflow Supervisor

Location:                               Burlington, MA

Shift:     11:00 am - 8 :00 pm

Business Overview:

Join TimePayment in our mission to expand our top-quality service to the nation’s equipment buyers and sellers. For more than 30 years, we have provided equipment lease financing options to over 800,000 customers.  Our unique blend of dedicated team members and market leading technology has earned us accolades from over 30 different industries. Through our network of 10,000+ independent equipment vendors, and utilizing our multi-level credit scoring model, we are able to provide finance solutions to a wide range of customers - from large corporations, to small businesses, including new entities.

Our diverse team of employees work hard, but we know how to keep it fun. We enjoy a generous benefits package, a casual working environment, and opportunities for career growth. TimePayment is conveniently located with plenty of nearby amenities.  Whether you are looking for a strong training program that encompasses a “classroom to office” transition, you’re a seasoned professional looking for career advancement, and/or are looking to work on new and exciting projects, we've got a place for you. Apply to join our dynamic team today!

TimePayment Corp. is a private company owned by Fortress Investment Group of New York. Fortress is a leading, highly diversified global investment firm with $36.1 billion in assets under management and operates within The SoftBank Group as an independent business.  The SoftBank Group is comprised of a global portfolio of companies, which includes advanced telecommunications, internet services, AI, smart robotics, IoT and clean energy technology providers and has over $93 billion in committed capital. 

Follow us:            @TimePayment on Twitter | TimePayment on Facebook

Website:                www.timepayment.com

Job Summary:

In this position, you will be key to ensuring ongoing interaction with TimePayment’s internal Funding team and our customers, and managing the workflow of the department.  This will include:  timely processing and distribution of email requests; analyzing and processing credit upgrades; index, log and distribute vendor and broker documentation packages; and assist with verifications.

**Please note that the shift is 11:00 am - 8:00 pm.

Key Responsibilities:          

In this position, your responsibilities will include:

• Foster and maintain key relationships with TimePayment’s external customers by providing the highest level of service and ensure adherence to turnaround times. 
• Develop and maintain relationships with internal business partners. 
• Efficiently manage the Credit, Vendor and Broker in-boxes and workflow of the department. 
• Process all emails that come into various credit inboxes, by assessing each inbox item and either distribute or process them within specific turnaround times. 
• Analyze and process all credit upgrade requests. 
• Index, log and distribute all Vendor and Broker documentation packages to the appropriate funding representative.
• Assist with verifications as needed. 
• Back-up the credit team.
• Perform other projects/functions as required.

Required Experience, Education, Skills and Competencies:

• HS diploma or equivalent and 1-2 years office experience
• Must have MS Outlook experience or equivalent email system
   

TimePayment is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.