This position is responsible for the data integrity of customer and loan information as it is populated within loan applications and product packages. The Sr. Loan Coordinator (Sr. LC) is the primary associate that works alongside the Relationship Manager (RM), in a collaborative fashion in the generation of new loan requests, renewals, modifications or other customer requests within the Bank’s loan origination system. These loan requests will primarily be the more complex relationships and include loans from the Bank’s niche lending groups. The Sr. LC is also the primary liaison between other supporting departments within the Bank such as, Compliance, Deposit Operations, Loan Documentation, Loan Servicing and Post-Closing Review. Additionally, the Sr. LC will develop strong working relationships with the Bank’s external customer base, as well as with third party vendors. The Sr. Loan Coordinator will also support the LC Manager or Team Lead in the training and development of other Loan Coordinators during the onboarding process.
Skills/Requirements
Maintains strong knowledgeable of the Bank’s “credit culture” and advises the Relationship Managers on deviations from standard practices.
Acts as a resource for Relationship Managers on loan operations and the processing of loan requests through the loan origination system.
Functions as a point of contact for other internal departments during the loan process.
Completes annual renewals, new loan requests and monthly reporting tasks independently with little to no supervision on all loan types.
Completes daily processes and maintains pace with month end, quarter end and year end volume levels.
Enters customer and loan information into the Bank’s loan origination system with specific attention to data integrity at the point of input.
Obtains all pre-closing documentation requirements, such as flood letters, title work, appraisals, entity documents, corporate searches, credit bureau reports.
Interacts, both verbal and written, with clients per Relationship Manager’s direction on collecting data, documents and various general customer service requests.
Reviews of closed loan packages to ensure no changes to loan documents were made at closing without approval per loan policy.
Processes Change Memos reflecting adjustments made to the loan request Post Approval.
Completes recordation and collateral perfection if applicable.
Monitors and assist in clearing exception items.
Provides guidance and training to other Loan Coordinators in support of the Manager or Team Lead.
Aids in the preparation of monthly monitoring reports for Unit and RM Team
Assists in processing and responding to daily overdrafts per RM instructions and bank policies as needed.
Assembles and coordinates required financial information from Client to Credit Department for analysis as needed.
Provides back-up support for other Loan Coordinators during vacations and other high-volume periods.
Participates on internal committees and task forces as requested by the Manager.
Performs other duties as assigned.
Qualifications:
Excellent communication skills, both written and verbal
Ability to demonstrate flexibility, versatility, commitment and good judgment in team oriented environment
Strong Computer skills, including proficiency with Microsoft Office products, and other proprietary bank systems
Must be independent and able to work under tight deadlines and possesses strong organizational skills
Supervisory Responsibilities:
None
Education and/or Experience:
Minimum high school diploma or equivalent
Associates degree preferred
Minimum 5 years’ Consumer and Commercial Loan Coordinator experience required
Strong knowledge of C&I, CRE and Consumer lending processes and procedures
Previous exposure to attorney prepared documentation is preferred
Computer and Software Skills:
Skilled in operation of a personal computer, including Microsoft Office
