Job Title:                                Analyst, Business Intelligence

Reports To:                           VP, Collections and Customer Support

Location:                               Burlington, MA

Business Overview:

Join TimePayment in our mission to expand our top-quality service to the nation’s equipment buyers and sellers. For more than 30 years, we have provided equipment lease financing options to over 800,000 customers.  Our unique blend of dedicated team members and market leading technology has earned us accolades from over 30 different industries. Through our network of 10,000+ independent equipment vendors, and utilizing our multi-level credit scoring model, we are able to provide finance solutions to a wide range of customers - from large corporations, to small businesses, including new entities.

Our diverse team of employees work hard, but we know how to keep it fun. We enjoy a generous benefits package, a casual working environment, and opportunities for career growth. TimePayment is conveniently located with plenty of nearby amenities.  Whether you are looking for a strong training program that encompasses a “classroom to office” transition, you’re a seasoned professional looking for career advancement, and/or are looking to work on new and exciting projects, we've got a place for you. Apply to join our dynamic team today!

TimePayment Corp. is a private company owned by Fortress Investment Group of New York. Fortress is a leading, highly diversified global investment firm with $36.1 billion in assets under management and operates within The SoftBank Group as an independent business.  The SoftBank Group is comprised of a global portfolio of companies, which includes advanced telecommunications, internet services, AI, smart robotics, IoT and clean energy technology providers and has over $93 billion in committed capital. 

Follow us:            @TimePayment on Twitter | TimePayment on Facebook

Website:                www.timepayment.com

Job Summary:

We are seeking a mid-to-senior level analyst who has the entrepreneurial mindset to contribute to our growth and profitability. In this newly created position, you will be responsible for drilling down into large quantities of data, identifying areas of opportunity which will drive organizational change. This position requires an energetic, proactive professional with strong analytical and report modeling skills.

Key Responsibilities:          

• Use various analytical tools and techniques to evaluate business problems and formulate solutions.

• Support the VP, Collections and Customer Support with requirements definition, project scope, and report planning.

• Compile information from multiple sources, understand key performance indicators and spot trends and patterns.

• Generate comprehensive reports and perform regular and ad-hoc analysis of scorecards.

• Deliver actionable business insights and solutions based on thorough data analysis.

• Participate in the development of process improvements and assess pre and post implementation change.

• Deliver detailed and summarized analysis of findings and provide recommendations for strategic decision-making

• Craft documentation including process maps, diagrams, manuals, charters, and scopes

• Educate various departments on behaviors contributing to a positive impact within their unit vs. negative trends

Core Competencies:

• Knowledgeable in call center metrics

• Demonstrated critical thinking and problem-solving

• Must be personable and enjoy working with a diverse group

• Ability to engage in multiple initiatives simultaneously

• Strong presentation and persuasive communication skills

• Clear and concise writing skills

• Ability to train various levels of new technologies

• Familiar with database query strings

Minimum Qualifications:

• 3 to 5 years in an analytical or reporting capacity with solid exposure to BA/PM techniques

• B/A or B/S; in business preferred

• Must be proficient in Microsoft Suite, specifically Excel; pivot tables, V-lookups, formulas and importing of data

• Consider yourself a true champion for change, challenging the status quo by recognizing opportunities to improve and successfully communicating and executing on recommended corrective actions

• Proven ability to work independently and efficiently under aggressive deadlines

• Ability to draw correlations, identify root causes, and summarize results for stakeholders