Start date for this position is approximately June 10th
Under the direction of Restaurant Manager.
To provide quality food and beverage service to guests in Snowbird restaurants and/or private clubs. Responsible for coordinating individual station and communicating with front and back of house personnel to provide a dining experience that exceeds guest expectations.
Position Functions / Areas of Responsibility
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Reports to work on time in the proper uniform. Obeys all company rules and regulations.
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Obtains assigned service station from manager at the beginning of the shift. Completes daily duties before and after the shift.
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Greets and informs guests of specials and menu changes. Meets all guest needs during the course of the meal in order to achieve a positive dining experience for the guest. Takes fast and appropriate action to solve problems. Handles guest concerns in a professional manner. Maintains line of communication between Restaurant Manager, Host/Hostess, Kitchen and Bar.
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Ensures standards of appearance and sanitation are maintained on a daily basis. Maintains good safety practices of employees and guests throughout the property. Follows state policies and regulations for serving alcoholic beverages in a responsible manner.
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Participates in on-going employee training. Takes part in all sales goals and incentive programs.
Interactions
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Direct and continuous contact with guests.
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Direct and continuous contact with co-workers, management, and other departments.
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Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.
Education & Experience Requirements
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High School Diploma or equivalent preferred.
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1-2 years of job-specific work experience with demonstrated competence.
Specific Requirements:
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Must be at least 21 years of age.
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Food Handler Permit, Tips Cert, Sheriff Work Card.
Skills & Knowledge
Technical:
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Must demonstrate competency in reading, writing and arithmetic.
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Must demonstrate ability to learn menus, recipes and wine lists.
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Must demonstrate proficiency in handling large sums of money in a self-banking environment.
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Must demonstrate ability to multi-task, i.e., handle several tables at once while maintaining interactions between the restaurant, kitchen and bar.
Administrative
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Requires some exercise of judgment within policy guidelines and without supervisory approval.
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Requires some problem solving and initiation of activities within job description and responsibility limitations.
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Requires strong understanding of other Snowbird operations.
Work Schedule
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Specific Shift: 3:30pm - close.
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Must be able to work any day of the week including weekends and holidays.
Working Conditions
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Must be prepared to stay overnight if necessary on occasional times of road closures.
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May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
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Must be able to lift 25+ lbs.
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Must be able to carry trays and other items needed for service.
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Must be able to stand for long periods of time.
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Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
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