Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean  provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive  economy, organizations don’t have time to waste forcing homegrown  software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That’s why over 7,000 highly specialized organizations in more than 20 industries and 74 countries rely on Aptean to streamline their everyday operations.

 Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

Role : Senior IT Manager

Job Description

Aptean is a leading provider of industry-focused mission critical enterprise software solutions. We build and acquire solutions to support the evolving operational needs of our customers. Our solutions help nearly 5,000 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction. For more information, visit www.aptean.com.

The Senior IT Infrastructure Manager will work as part of the global Aptean IT Leadership team to deliver consistent high quality information technology services and solutions that support the business objectives. This role will be responsible for planning, delivering and overseeing IT activities within the region and supporting the extended global IT team. This person will be responsible for establishing and maintaining positive business relationships throughout the region, consistently adding value back to the business by leveraging their knowledge and experience to provide new ideas and recommendations in the use of information technology that bring added value to the Aptean business units.

Responsibilities

• Manage the various IT teams in India to ensure all IT services operate efficiently and reliably both locally and around the globe • Meet with the business community to understand business processes and gather requirements • Work collaboratively across global groups and teams, both internal and external to the IT group, to effectively accomplish shared goals. • Create/collaborate on high-level designs and develops solutions to meet the architectural and operational needs of the business • Responsible for creating and maintaining Service Level Agreements (SLAs) between the business and IT • Establish an IT culture and attitude that is proactive and raises the confidence level of the user community. • Responsible for creating a team culture among the local and global IT team • Ensure ongoing development of existing staff • Manage IT-relevant vendors, negotiate pricing and plan hardware and software deployments Desired Skills • Demonstrated technical aptitude and experience supporting global IT operations and infrastructure solutions • Proven ability to mentor team members, delegate tasks and initiatives to them and care for the professional growth • Excellent customer engagement and interpersonal skills • Excellent verbal and written communication skills to interact effectively across all levels from individual contributors to C-level executives • Excellent knowledge of incident, problem, change management processes and tools • Original thinker, with a continuous quest for process and technology innovation • Proven ability to manage escalation and communications with companywide impact • High energy professional who thrives working in a fast-paced environment • Strong team player with a customer-first focus and attitude • Ability to multitask and work well under pressure • Demonstrated project leadership ability • Quality and cost driven Qualifications and Experience • Bachelor's degree or equivalent in a relevant business or technical discipline • 10+ years of experience leading cross-functional technology teams to deliver or support scalable, high performance enterprise solutions • 5+ years managing, mentoring, motivating and growing a mature and goal-driven technology team.

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Regards

Aptean Recruitment  Team