Experienced Collections Representative | ||||||||||||||||||||
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Job Description | ||||||||||||||||||||
Job Title: Experienced Collections Representative Reports To: Lessee Relations Supervisor/Manager
Location: Burlington, MA Business Overview: Join TimePayment in our mission to expand our top-quality service to the nation’s equipment buyers and sellers. For over 30 years, we have provided equipment lease financing options to over 800,000 customers. Our unique blend of dedicated team members and market leading technology has earned us accolades from over 30 different industries. Through our network of over 10,000 independent equipment vendors, and utilizing our multi-level credit scoring model, we are able to provide finance solutions to a wide range of customers - from large corporations, to small businesses, including new entities. Our diverse team of employees work hard, but we know how to keep it fun. We enjoy a generous benefits package, a casual working environment, and opportunities for career growth. TimePayment is conveniently located with plenty of nearby amenities. Whether you are looking for a strong training program that encompasses a “classroom to office” transition, you’re a seasoned professional looking for career advancement, and/or are looking to work on new and exciting projects, we've got a place for you. Apply to join our dynamic team today! Follow us: @TimePayment on Twitter | TimePayment on Facebook Website: www.timepayment.com
Job Summary:
The purpose of this position is to handle collection calls from our leasing customers. You will be collecting on any past due balances; resolving problems in a timely manner by listening and verifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, using strong skip tracing skills and following up with the customer. Key Responsibilities:
Required Experience, Skills and Competencies:
Education Requirements:
Additional Requirements:
TimePayment is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.
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