Job Title:                              Account Specialist

Reports To:                          Director, VFG Services

Location:                              Burlington, MA
 

Business Overview:

Join TimePayment in our mission to expand our top-quality service to the nation’s equipment buyers and sellers. For over 30 years, we have provided equipment lease financing options to over 800,000 customers.  Our unique blend of dedicated team members and market leading technology has earned us accolades from over 30 different industries. Through our network of over 10,000 independent equipment vendors, and utilizing our multi-level credit scoring model, we are able to provide finance solutions to a wide range of customers - from large corporations, to small businesses, including new entities.

Our diverse team of employees work hard, but we know how to keep it fun. We enjoy a generous benefits package, a casual working environment, and opportunities for career growth. TimePayment is conveniently located with plenty of nearby amenities.  Whether you are looking for a strong training program that encompasses a “classroom to office” transition, you’re a seasoned professional looking for career advancement, and/or are looking to work on new and exciting projects, we've got a place for you. Apply to join our dynamic team today!

Follow us:              @TimePayment on Twitter | TimePayment on Facebook

Website:                         www.timepayment.com

Job Summary:

In this role, the primary responsibility will be to manage the company’s day-to-day interactions with vendors and end users for transaction related questions. 

Key Responsibilities:    

• Ensure transactions are closed and all processing turn times are being met including securing outstanding documentation
• Provide support to the vendors by helping in many parts of the lease process which includes but is not limited to, application entry, price quotations, information input, generating lease documentation, and product training
• Initiate outbound calls on all application pipeline reports to close more transactions
• Take inbound vendors and end user calls
• Evaluate the vendors needs during every call to ensure they understand the process; programs and products
• Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams
• Provide management with vendor feedback on inefficiencies in the current process and competitive information

Required Experience, Education, Skills and Competencies:

• Bachelor's degree or applicable relevant experience
• Minimum 2-4 years of experience in a Service or Sales environment.  Sales experience preferred.
• Engaging and customer friendly with desire to help
• Ability to multitask in a fast paced environment while maintaining a high level of service and professionalism
• Strong negotiation skills and persuasiveness
• Detail Oriented
• Ability to think outside of the box and problem solve effectively
• Strong teamwork mentality, capable of collaborating with sales rep and other departments
• Ability to take ownership and be accountable 
• Solid written and verbal communication skills
• Exceptional organizational and time-management skills
• Demonstrated ability to effectively communicate with all levels of the organization
• Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements preferred
• MS Office skills,  SalesForce

Shift:   11:00 am - 8:00 pm

TimePayment is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.