Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America.     

Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models.

Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

The Associate Network Engineer will participate in the design, implementation, optimization, advance support and administration of network infrastructure residing in all Aptean offices and Data Centers. This person will oversee system performance, plan system capacity, ensure processes are well-documented, sustainable and scalable; and continually assesses processes for improvements. 

Scope

Knowledge: Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

Complexity: Works on problems of limited scope. Follows standard practices and procedures in analysing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Supervision: Normally receives detailed instructions on all work.

Principal Duties and Responsibilities

1. Provide support for global VOIP and Unified Communications systems
2. Provide planning, installation, configuration, and upgrade support for LAN, WAN, and data center network.
3. Support acquisition efforts by setting up and installing networks in acquisition offices.
4. Establish and maintain service levels; perform basic troubleshooting; monitor network implementations; and manage network alarms.
5. Manage network monitoring system.  Ensure all devices are being monitored.  Respond to alarms.

1. Secure network by developing network access, monitoring, control, and evaluation; maintaining documentation.

1. Provide support for on-call duties.
2. Help develop policies and procedures related to IT Operations Infrastructure.

    

   Education

   Bachelor’s degree preferred

    

   Work Experience

   Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience preferred, but not required.

    

   Knowledge

3. Working knowledge of Cisco routers, switches, firewalls
4. Network monitoring tools, (SolarWinds)
5. Experience and familiarity with Cloud services and solutions a plus

 

• Experience with VOIP and Unified Communications Systems (RingCentral, a plus)

   

   

  Skills and Abilities

• Demonstrated initiative to stay abreast of technology advancements

 

• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Good written, oral, and interpersonal communication skills is a MUST
• Ability to present ideas in business-friendly and user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Team-oriented and skilled in working within a collaborative environment.

• Established organizational abilities

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state and local laws No applicant for employment with Aptean shall be subjected to discrimination because of race, color, sex, national origin, religion, disability, age, covered military veteran status, reprisal for engaging in anti-discrimination activities, protected genetic information, sexual orientation or parental status.