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Account Manager
Job#: APS
Positions: 1
Posted: 07/11/2017
Job Type: Full Time
Location: CA-BC-Kelowna
Department: Sales
Category: Sales
Salary: Salary + Commission
Benefits: Benefits
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Job Description

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America.

Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values ofDrive For Results, Win Together, Foster Innovation, and Be Courageousto guide its employee community to serve every customer in every geography and market.

 

The Solutions Consultant is required to develop a complete understanding of one or more of Aptean’s solutions and will develop the ability to identify and communicate the unique value proposition of the solution to prospects, customers and partners.  This person will utilize a consultative approach to build an in-depth understanding of the unique business problems, objectives and priorities of our prospects and existing customers.

 

The Solution Consultant must show an ability to map customer needs to the appropriate modules of the Aptean solution and an ability to convince the customer of the business benefits of the solution through interaction, correspondence, proposals, presentations and demonstrations throughout the sales process.

 

Frequent travel is required.

1. Perform survey/discovery to understand how a company operates, determine key requirements, and planned goals/vision of the company.

2.Evaluate business requirements and align the appropriate Aptean solution as part of a consultative selling campaign

3. Provide technical assistance and guidance during the pre-sales process

4.Design, develop and conduct demonstrations and presentations highlighting the latest versions of the Aptean solution, product features, and business usage to prospects.

5.Customize demonstrations to the needs of specific prospects (executives, functional managers, evaluation team members, users and IT).

6.Help identify, develop, and prove the business case for Aptean maintenance by developing solution demonstrations to meet the requirements of the prospect, emphasizing the benefits of Aptean’s maintenance, and developing alternative solutions to mitigate weaknesses.

7. Assist the account managers in all stages of the sales process, including RFPs, architecture design and implementation discussions.

 

Education

Bachelor's degree preferred

Master's Degree, or PhD Preferred

8.Support and help identify both Cross Sell and Up Sell opportunities.

9.Support various company activities such as seminars, trade shows, and user groups with product expertise, industry expertise, and demonstrations.

 





Skills/Requirements

Work Experience

Typically requires a minimum of 2 years of related experience with a Bachelor’s degree; or 1 year and a Master’s degree; or a PhD without experience; or equivalent work experience. Typical range is 2-5 years.

Knowledge, Skills and Abilities

Excellent communication, influencing and presentation skills.  The candidate must be comfortable presenting to executive members of target organizations as well as large groups

Thorough understanding of the customer sales cycle

Previous experience with ERP or CRM solutions in an enterprise software environment – either in selling or implementations

Analytical / problem solving with a clear ability to breakdown complex technical concepts

Technology and solution support and implementation experience valuable.

Ability to multi-task; strong sense of ownership and urgency; ability to improvise.

Ability to manage multiple projects using strong planning and organizational skills

Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping and business process redesigning

Excellent proposal / technical writing skills

Professional image and interpersonal skills

Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
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