Senior Systems Administrator

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America. Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve. Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

The System Administrator will be responsible for system administration efforts required to support our internal business systems and internal development team. The role will include administering our internal CRM system, Windows Servers, SQL Server infrastructure and Job Agent tasks, knowledge management, and support portal infrastructure.

Job Summary :

The senior systems engineer will be responsible for all internal physical storage environments. The role will require administration of on premise EMC VNX and CX storage systems. This position will need to provide support for US Eastern time zone working hours within the India region.

Key Roles and Responsibilities:

• Provide storage and VMWare support to large and mixed storage environments
• Display your multi-tasking expertise and patience to troubleshoot critical issues under pressure
• Perform some of the following tasks:
• Service provisioning requests for new storage
• Work with vendor for Break/Fix
• SAN attach and detach on new storage arrays, switches and hosts
• Apply firmware, do maintenance tasks on storage, switch and HBAs
• Analyze performance bottlenecks, suggest and implement improvements and work arounds
• Produce capacity planning reports and be able to forecast storage growth
• Implement/Monitor and support any DR function(s).
• Spot opportunities for automation
• Need to work in US Shift

Knowledge

• In depth knowledge of at least one of the following Fibre switch vendor products/software: Brocade, Cisco
• Knowledge of Unix and/or Windows operating systems
• Create, deploy, and manage virtual hosts using VMware
• Knowledge and experience of storage and Brocade switching and Avamar backup
• Experience troubleshooting and administrating SAN environments (Fiber Channel and iSCSI) 
• Any strong Linux/Unix/Solaris Administration and troubleshooting skills a big plus

Skills and Abilities

• Must work well on a team and have a desire to learn new ideas and technologies
• Strong interpersonal and communication skills both written and verbal 
• Ability to brief senior management and customers of complex EMC issues 
• Ability to work independently and as part of a team
• Leading and working within multi-disciplinary teams
• Ability to multi-task on several projects at the same time
• Ability to own projects, proactively driving them to completion within timelines