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Renewals Analyst | ||||||||||||||||||||||||
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Job Description | ||||||||||||||||||||||||
Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!! Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America. Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve. Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market. The Renewals Analyst (RA) role is a key individual contributor on a high performing team that consistently delivers market leading retention rates. The RA will manage an assigned set of clients and partners with a focus on maintaining retention and increasing ARR. The RA works in conjunction with the AM and the Product Leads to deliver timely quotes and close rates for their specific customers’ renewals. The RA must be comfortable in communicating the maintenance value proposition, managing basic negotiations, writing proposals, completing renewals and closing sales of add-on/upgraded support service programs. Each RA will be contributing to a revenue quota as well as specific targets for renewal rates within their assigned territory. RAs will also work as a team with license sales personnel on new maintenance agreement proposals for customers. The assigned territory may have direct customers and/or Channel Partner accounts assigned. Principal Duties & Responsibilities
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Skills/Requirements | ||||||||||||||||||||||||
Education Bachelor's degree in related field preferred Work Experience Entry level to mid-range (1-3+ years of experience) in Sales or Renewals or Account Management or a similar customer-facing role. Customer Service and Project Management experience a plus Knowledge, Skills and Abilities
If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today! Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state and local laws No applicant for employment with Aptean shall be subjected to discrimination because of race, color, sex, national origin, religion, disability, age, covered military veteran status, reprisal for engaging in anti-discrimination activities, protected genetic information, sexual orientation or parental status. #LI-JH1 |
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