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Technical Writer
Job#: Saratoga
Positions: 1
Posted: 04/03/2017
Job Type: Full Time
Location: IN-Bangalore
Department: R&D
Category: Development
Salary: Salary + Bonus
Benefits: Benefits
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Job Description

 

Aptean is a leading provider of industry-focused mission critical enterprise software solutions. We build and acquire solutions to support the evolving operational needs of our customers. Our solutions help nearly 5,000 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction. For more information, visit www.aptean.com.

Aptean is looking for a Technical Writer to join the Documentation team in Bangalore, India. As a Technical Writer for Aptean, you will be responsible for developing and maintaining high-quality commercial documentation for the enterprise-class software market.

 

Essential Duties & Responsibilities 1 Plan, schedule, and coordinate with project leadership to develop and maintain high-quality product documentation for each product release. 2 Take ownership of an entire product documentation set for a product line, and be responsible for developing documentation for a variety of audiences, including end users, system administrators, and software developers. 3 Work with project leadership to schedule and track documentation milestones, and ensure that the documentation is developed and delivered according to the established schedule. Own the scheduling and tracking of documentation milestones and dependencies. 4 Work proactively with the project team to ensure that all product documentation is technically accurate, comprehensive, and in conformance with Aptean documentation standards . 5 Coordinate with a team of US-based documentation editors to ensure that all documentation deliverables meet requirements for developmental edits, copyedits, and proofing. 6 Work collaboratively with other documentation team members to complete tasks such as reviewing peer content, writing product documentation according to departmental guidelines, and furthering the development of internal documentation standards and methodology. 7 Troubleshoot project-related and technical issues independently. 8 Install, configure, and use Aptean’s product to ensure accurate and concise documentation.Describe how to configure operating systems, Web servers, application servers, database servers, load balancers, and encryption mechanisms such as HTTPS and public/private key pairs. 9 Create and maintain online Help, quick reference guides, installation guides, system administration guides, developer reference guides, release notes, database schemas, and other such product documentation





Skills/Requirements

Skills Required: • Strong verbal and written communication skills with an excellent command of the English language, characterized by a strong grasp of English grammar, style, tone, spelling, and punctuation. • 3-5  years experience as a technical writer in the software industry,  • Experience employing a full commercial software development lifecycle methodology (SDLC). • Demonstrated professional experience designing and authoring highly technical product documentation for end users, system administrators, and software developer audiences. • Demonstrated knowledge of the commercial software development process and the document development life cycle (DDLC). • Proven ability to work effectively within time constraints to meet schedule deadlines. • Familiarity with the Microsoft Manual of Style for Technical Publications and the Chicago Manual of Style. • Experience with Microsoft Windows-based development and documentation standards.

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