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Sr. Customer Solutions Consultant | ||||||||||||||||||||||||||
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Job Description | ||||||||||||||||||||||||||
Aptean, a global leader in enterprise application software (EAS), gives businesses of all sizes a competitive edge. We empower people and businesses with end-to-end, industry-specific solutions to address complex business challenges more effectively. Our software applications and professional business services enable more than 5,000 customers, in more than 100 countries, to more successfully manage their business. Software built specifically for our target markets, aligned with deep knowledge across vertical industries, allow businesses to satisfy their customers; operate most efficiently; and stay at the forefront of their industry. The core values within our culture are intelligence, intensity and integrity. For more information, visit www.aptean.com. ERP manufacturing consultants support our customers from the idea and the manufacturing process concepts right through to the IT implementation. Besides in-depth cross-module system knowledge, this requires business process know-how in particular. The focus is placed on individual production processes (e.g. in recipe, specification and planning design) and on financial processes (recipe and inventory costing). Depending on prior knowledge and inclination, the consultant should specialize in manufacturing. In addition to a high level of commitment and good communication skills, the ability to work in a team is a must in this job because our solutions are always developed in interaction with colleagues and customers. Irrespective of whether a project involves the introduction of a new system or the enhancement of an existing one, communication with customers is particularly important during the conception phase. This is why most of the work is performed on site, even though we may have remote access to many customer systems. For successful implementations, 50-70% travel should be anticipated within the North American region.
Job responsibilities: Possess the foundation of knowledge about the software modules to be implemented. Possess the foundation of business processes for the Manufacturing Processes in a process manufacturing environment. Provide his/her expert opinion regarding a particular subject in a project. A successful candidate will be able to solve a problem with a neutral view point. Use the capabilities of the software system and configure to the system to meet the customer’s requirements. Required Experience: Total years of experience required to work as an implementation consultant is usually 1 -5 years in particular modules of the software. This includes understanding the minute details of various functions and operations that are involved in a particular field. |
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Skills/Requirements | ||||||||||||||||||||||||||
Skills Required:
Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state and local laws No applicant for employment with Aptean shall be subjected to discrimination because of race, color, sex, national origin, religion, disability, age, covered military veteran status, reprisal for engaging in anti-discrimination activities, protected genetic information, sexual orientation or parental status. *LI-AM1 |
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