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Customer Solutions Analyst | ||||||||||||||||||||||||||
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Job Description | ||||||||||||||||||||||||||
Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!! Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America. Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve. Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market. Provides software and system support for customers. Researches and resolves problems and issues, in conjunction with Software environments. Requires interface with other team members and customers.
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Skills/Requirements | ||||||||||||||||||||||||||
Principal Duties & Responsibilities Incident Resolution
Knowledge Management
Communication
Additional Duties
Additional duties as assigned by management. Education A Degree, diploma or equivalent work experience in Accounting, Mathematics, Computer Science, Canadian Payroll Association – Payroll Compliance Practitioner, or related field. Work Experience Three years in Customer Care, Support or Help Desk Knowledge
Skills and Abilities
If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!
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