Aptean is a leading provider of mission critical enterprise software solutions. We build and acquire industry-focused solutions to support the evolving operational needs of our customers. Our solutions help nearly 5,000 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction. For more information, visit www.aptean.com.

The Solutions Consultant is required to develop a complete understanding of Aptean’s Ross solution and will develop the ability to identify and communicate the unique value proposition of the solution to prospects, customers and partners.  This person will utilize a consultative approach to build an in-depth understanding of the unique business problems, objectives and priorities of our prospects and existing customers.

The Solution Consultant must show an ability to map customer needs to the appropriate modules of the Ross solution and an ability to convince the customer of the business benefits of the solution through interaction, correspondence, proposals, presentations and demonstrations throughout the sales process.

The role will be based in the North America region, but with responsibility to assist in supporting the sales processes in the EMEA region as well. 

Knowledge: A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented, journey-level position.

Complexity: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

Supervision: Normally receives little instruction on day-to-day work, general instructions on new assignments.

Principal Duties and Responsibilities

1. Help identify, develop, and prove the business case for Aptean solutions by developing solution demonstrations to meet the requirements of the prospect, emphasizing the benefits of Aptean’s solutions, and developing alternative solutions to mitigate weaknesses.
2. Perform survey/discovery to understand how a company operates, determine key requirements, and planned goals/vision of the company.
3. Evaluate business requirements and align the appropriate Aptean solution as part of a consultative selling campaign
4. Design, develop and conduct demonstrations and presentations highlighting the latest versions of the Ross solution, product features, and business usage to prospects.
5. Customize demonstrations to the needs of specific prospects (executives, functional managers, evaluation team members, users and IT).
6. Assist the account managers in all stages of the sales process, including RFPs, architecture design and implementation discussions.
7. Support and help identify both Cross Sell and Up Sell opportunities.
8. Support various company activities such as seminars, trade shows, and user groups with product expertise, industry expertise, and demonstrations.
9. Frequent travel is required.

Education

Bachelors degree required. 

Work Experience

Minimum of 2 years of related experience with a Bachelor’s degree; or equivalent work experience. Typical range is 2-5 years.

Knowledge, Skills and Abilities

• Excellent communication, influencing and presentation skills.  The candidate must be comfortable presenting to executive members of target organizations as well as large groups
• Thorough understanding of the customer sales cycle
• Previous experience with ERP solutions in an enterprise software environment – either in selling or implementations
• Analytical / problem solving with a clear ability to breakdown complex technical concepts
• Technology and solution support and implementation experience valuable.
• Ability to multi-task; strong sense of ownership and urgency; ability to improvise.
• Excellent proposal / technical writing skills
• Planning and prioritization skills
• Professional image and interpersonal skills
• General computer skills required; PowerPoint/Microsoft Word/Excel 

Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state and local laws No applicant for employment with Aptean shall be subjected to discrimination because of race, color, sex, national origin, religion, disability, age, covered military veteran status, reprisal for engaging in anti-discrimination activities, protected genetic information, sexual orientation or parental status.