Duties Include:

• Provides strategic coaching and mentoring to the Area Managers and Managers on employee relations issues including employee development, performance management and employee morale.
• Manages and responds to employee relations issues to avoid or minimize charges and litigation.
• Drives reward and recognition programs and develops, maintains and coordinates field reward and retentions programs.
• Engages new employees and company partners into company history, culture and values.
• Conduct entry/exit interviews and analyzes data to make recommendations to the management team for corrective action and continuous improvement in the operation.
• Create and enforce a plan to reduce employee turnover.
• Accountable for attaining great people results and raising the bar on performance.
• Coordinate successful restaurant new hires, transitions and following up to ensure each had a successful on-boarding and training process.  Confirming all field based certifications are complete.
• Manages the annual merit review process for the field.
• Oversees the calibration of field restaurant management talent; working with Field Leadership Team to drive management development and build people capability.
• Provides guidance on compensation in accordance to company compensation guidelines and delivers compensation and benefits programs to the operation.
• Partners with associates and management teams to communicate various Human Resources policies, procedures, laws, standards and government regulations. Facilitates and provides training to Team Members, Managers and Area Managers on HR related topics.
• Helps to develop HR processes to achieve great people results and financial results.
• Conducts HR Audits.
• Engage in problem-solving skills to help identify and solve potential issues in the field.
• Communicates heavily with employees and Support Center through telephone, e-mail and in-person communications.

Requirements: