Under the direction of the Director of Conference Services, implement and finalize all details of assigned conferences, weddings, ski groups and social events to include food & beverage, audio visual, activities, room sets, etc. and act as the liaison between group leaders and resort staff in all said areas.
     
Position Functions / Areas of Responsibility
1. Communicate to the various resort operational departments the needs of a particular group coming on property.
2. Oversee implementation and completion of assigned groups through BEOs (Banquet Event Orders) and REO’s (Restaurant Event Orders) and being on-site to manage events.
3. Discuss and fully understand what client is trying to accomplish while on property then use this information as a tool in coordinating event as well as upselling certain revenue areas within the resort.
4. Attend regularly scheduled meetings with resort staff in order to insure instructions are clearly understood by all involved parties; i.e. Conference Operations, Banquet kitchen, restaurants, etc.
5. Schedule pre-cons to include clients and Snowbird department supervisors to reiterate instructions that have been given in the final form just prior to conference/event start.  
6. Travel: None

Interactions
1. Direct and continuous contact with guests.
2. Direct and continuous contact with co-workers, management and other departments.
3. Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

Education & Experience Requirements
1. High School Diploma or equivalent required.
2. 2-4 years of job-specific work experience with demonstrated competence.

Specific Requirements:
   Must be at least 21 years of age.

Skills & Knowledge
Technical:    
Must be capable in some computer programs, e.g., Microsoft Word and Outlook. Delphi and Excel experience is helpful as well. Knowledge of HOST helpful. Strong communication skills through e-mail and over the phone are imperative. Requires the ability to communicate clearly and precisely in a variety of significant situations, both in verbal and written forms. Requires the ability to clearly communicate the directions given by clients to operations staff in order for conferences to run smoothly. Also requires sales abilities in order to upsell and increase resort revenues. Strong decision making skills, oftentimes on the spot are needed.

Administrative:    
Requires heavy workload in order to develop BEO and keep client database and information accurate.
Will work unsupervised most times

Working Conditions & Work Schedule:
   Shifts vary, may be early morning or late evening, weekends, holidays, depending on business levels.

Mental:
1. Must be prepared to stay overnight if necessary on occasional times of road closures.
2. May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.

Physical:
1. Must be able to stand for long periods of time.
2. Work is routine in pleasant, comfortable surroundings.  General office conditions prevail.  

All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.