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Customer Solutions Consultant - ERP Software
Job#: Ross
Positions: 1
Posted: 04/21/2017
Job Type: Full Time
Location: US-GA-Alpharetta
Department: Customer Solutions
Category: Professional Services
Salary: Salary + Bonus
Benefits: Benefits
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Job Description

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean is a leading global provider of industry-focused mission critical enterprise software solutions. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by satisfying their customers and continuing to operate more efficiently. Headquartered in Alpharetta, GA, Aptean has offices in North America, Europe, and India, as well as an extensive Partner Channel. Our customers are located in 74 countries across Europe, Latin America, and North America.     

 Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market. 

ERP manufacturing consultants support our customers from the idea and the manufacturing process concepts right through to the IT implementation.  Besides in-depth cross-module system knowledge, this requires business process know-how in particular. The focus is placed on individual production processes (e.g. in recipe, specification and planning design) and on financial processes (recipe and inventory costing).

Depending on prior knowledge and inclination, the consultant should specialize in manufacturing. In addition to a high level of commitment and good communication skills, the ability to work in a team is a must in this job because our solutions are always developed in interaction with colleagues and customers. 

Irrespective of whether a project involves the introduction of a new system or the enhancement of an existing one, communication with customers is particularly important during the conception phase. This is why most of the work is performed on site, even though we may have remote access to many customer systems. For successful implementations, 50-70% travel should be anticipated within the North American region.

 

Job responsibilities:

Possess the foundation of knowledge about the software modules to be implemented.  Possess the foundation of business processes for the Manufacturing Processes in a process manufacturing environment.  Provide his/her expert opinion regarding a particular subject in a project.  A successful candidate will be able to solve a problem with a neutral view point.   Use the capabilities of the software system and configure to the system to meet the customer’s requirements.

Required Experience:

Total years of experience required to work as an implementation consultant is usually 1 -5 years in particular modules of the software.  This includes understanding the minute details of various functions and operations that are involved in a particular field.  





Skills/Requirements

Skills Required:

  • Bachelor’s degree or equivalent years of experience.
  • Good technical an problem solving skills.  Programming not required, but helpful.
  • Ability to identify problems, evaluation of the conditions, finding solutions, preparing estimates and project tasks.
  • Good problem determination skills, not only with software, but with business processes at the customer.
  • Good communication skills and a professional approach to deal with top management personnel and end users.
  • Patient attitude to deal with the problems faced on the project either with the customer or the software.   Positive attitude he/she can suggest feasible solutions to solve the problem.
  • Readiness to work around the clock and easiness in traveling.

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state and local laws No applicant for employment with Aptean shall be subjected to discrimination because of race, color, sex, national origin, religion, disability, age, covered military veteran status, reprisal for engaging in anti-discrimination activities, protected genetic information, sexual orientation or parental status.

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