Seven Summits Member Services                     

*All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

Purpose
Under the direction of the Seven Summits Coordinator, assist club members and their guests.  Coordinates the daily functions of the club.    

Position Functions / Areas of Responsibility
1.    Greet members and guests. Provide information regarding the club, resort and surrounding area.
2.    Assist members in making reservations for resort services.
3.    Answer the telephone and relay calls to the appropriate party courteously and efficiently.  Provide information as requested by club members.
4.    Operate within the budget and membership guidelines established by Assistant to the President.  
5.    Travel: Occasional trips to Salt Lake Valley.

Interactions
1.    Direct and continuous contact with guests.
2.    Direct and continuous contact with co-workers, management, and other departments.
3.    Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

Education & Experience Requirements
-  High School Diploma or equivalent required.


Specific Requirements:
-  Must be at least 21 years of age.


Skills & Knowledge
Technical:    
Excellent verbal & written communication skills with guests and co-workers. Excellent telephone etiquette.
Use of simple arithmetic with accuracy.  Must have excellent guest-relation skills.  Able to interact with guests and customers of the resort in a friendly and accommodating manner.  Able to relate well to coworkers and others in sometimes unstructured situations.

Administrative:    
Must be reliable, mature and able to work with minimal supervision.  Demonstrate good phone and organizational skills.  Requires some exercise of judgment within policy guidelines and without supervisory approval.  Requires some problem solving and initiation of activities within job description and responsibility limitations.  Requires strong understanding of other Snowbird operations.

Working Conditions
Work Schedule:
-  Specific Shift:    Sunday and Monday, 7am - 3pm  
Mental:
-  Must be prepared to stay overnight if necessary on occasional times of road closures.
-  May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
Physical:
-  Must be able to lift 25+ lbs.
-  Must be able to stand for long periods of time.
-  Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
-  Work is routine in pleasant, comfortable surroundings.  General office conditions prevail.  
-  Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.
       


Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.