*All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

Purpose
Under the direction of the Director of Conference Services, implement and finalize all details of assigned conferences to include food & beverage, audio visual, activities, room sets, etc. and act as the liaison between group leaders and resort staff in all said areas.   

Position Functions / Areas of Responsibility
1. Communicate to the various resort operational departments the needs of a particular group coming on property.
2. Oversee implementation and completion of assigned conferences through BEOs (Banquet Event Orders) and being on-site during events.
3. Discuss and fully understand what client is trying to accomplish while on property then use this information as a tool in coordinating event as well as upselling certain revenue areas within the resort.
4. Attend regularly scheduled meetings with resort staff in order to insure instructions are clearly understood by all involved parties; i.e. Conference Operations, Banquet kitchen, restaurants, etc.
5. Schedule pre-cons to include clients and Snowbird department supervisors to reiterate instructions that have been given in the final form just prior to conference/event start. 
6.      Travel: None

Interactions
1. Direct and continuous contact with guests.
2. Direct and continuous contact with co-workers, management, and other departments.
3. Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

Education & Experience Requirements
1       High School Diploma or equivalent required.
2.      2-4 years of job-specific work experience with demonstrated competence.

Specific Requirements:

1.  Must be at least 21 years of age.
 

Skills & Knowledge
Technical: 
Must be capable in some computer programs…i.e. Word and Outlook.  Delphi experience is helpful as well as Excel.  Knowledge of HOST helpful.  Strong email and telephone skills imperative. Requires the ability to communicate clearly and precisely in a variety of significant situations, both in verbal and written forms.  Requires the ability to communicate clearly the directions given by clients to operations staff in order to have conferences go smoothly.   Also requires Sales abilities in order to up sell and increase resort revenues.    Strong decision making skills, often times “on the spot” are needed.

Administrative: 
Requires heavy usage in order to develop BEO, keep client data base and information accurate.    Will work unsupervised most times

Working Conditions

Work Schedule:
1.     Shifts vary, may be early morning or late evening, weekends, holidays, depending on business levels.
   
Mental:
1.     Must be prepared to stay overnight if necessary on occasional times of road closures.
2.     May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.

Physical:

1.     Must be able to stand for long periods of time.
2.     Work is routine in pleasant, comfortable surroundings.  General office conditions prevail. 
 

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.