This position is for a Programmer Analyst supporting the enterprise CRM and ERP systems with the following specific responsibilities:
• Work with business functional teams and/or IT business analysts to understand business requirements.
• Provide daily technical/consultative support to the business users of these applications as well as mentoring and assistance for junior team members.
• Work with Project Managers and Business Analysts in implementing projects per planned schedule.
• Ability to effectively communicate status and plans to IT Team Leads.
• Maintain existing applications, data base administration, and integrations for installed applications to ensure their availability and usability.
• Ability to follow IT change management control processes and provide appropriate documentation as necessary.
• Ability to prepare configuration design documents, both individually and as part of larger groups, for software applications implementation.
• Ability to work independently with minimal supervision.
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