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Merchandising Specialist
Job#: 251878
Positions: 1
Posted: 06/30/2014
Job Type: Full Time
Location: Lexington, MA
Department: Merchant Network
Category: Client Services
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Job Description

The Merchandising Specialist supports the Merchant Services Team by monitoring all content across client malls.  You will QA the implementation and integrity of merchant offers and promotional assets in order to provide the best customer experience. The Merchandising Specialist supports the on-going visual aesthetics of the online malls and is cross-trained in all merchandising operations to best help support overall website needs at any time.  This role is primarily responsible for total quality management with regard to  merchant related offers, banners and related content.

Responsibilities:

  • Collaborate with Merchandising and Sales Teams to ensure offer accuracy across the Cartera network
  • Add merchant specific offers into the content management tool
  • Verify offers pre-production to ensure accuracy and completeness
  • Communicate successes, opportunities and solutions to Account Owners to drive results
  • Support the Merchant Services/Client Services teams and processes by ensuring that member rewards rates and merchant placements are accurate
  • Enter and publish online content and perform QA on all placement and offer launches online
  • Work with the merchants and Account Owners to ensure completion of accurate merchandise information online
  • Work in a support role on special projects, new merchant/client launches and promotions
  • Responsible for communicating pertinent information to customer service including changes to the website, email content and campaign specific direct mail pieces
  • Troubleshoot and work with manager to resolve any site problems
Skills/Requirements
  • Minimum Bachelor's degree (B.A. or B.S.) from a four-year college or university
  • 1-3 years experience as a member of an ecommerce or online merchandising team
  • Attention to detail & accuracy, adheres to deadlines
  • Strong communication skills
  • Ability to work a flexible schedule to meet the needs of the business

Cartera Commerce seeks people who share our values of customer focus, high-quality standards, dedication, independence, and a fun work environment.  Everyone is empowered and responsible for innovating, building, and producing.

If this kind of high-energy environment appeals to you, send us your resume today!

Cartera Commerce delivers the industry’s most comprehensive, fully-managed, performance-based offer platform for card issuers, airline frequent flyer programs and merchants. Cartera works with two of the three largest financial institutions, all five of the largest airlines and hundreds of merchant advertisers to power personalized, omni-channel shopping and marketing programs that build consumer engagement and loyalty, maximize card spend and create new revenue streams. The Cartera offer platform delivers relevant offers via multiple digital marketing channels including website, online banking, email, mobile, and social media.

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