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Inside Sales Representative
Job#: US199809
Positions: 1
Posted: 12/26/2013
Job Type: Full Time
Location: US-IL-Chicago
Department: Sales
Category: Sales
Salary: Salary + Commission
Benefits: Benefits
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Job Description

Are you a sales professional looking to take the next step in your career in the booming software sales industry?

SumTotal Systems currently is looking to add to their Inside Sales team in their Chicago, IL office.  An Inside Sales Representative is responsible for selling enterprise-wide learning systems, online courseware and professional e-learning services into large and complex organizations using SumTotal's consultative sales techniques. This position requires the ability to identify, call on, and interact with the senior level executives and decision makers at targeted organizations.

Duties & Responsibilities

  • Must penetrate new territories and build a steady pipeline of business using a variety of techniques, including following up on prospect inquiries, tradeshow attendees, purchased lists, customer and prospect referrals and cold calling.
  • Will also work closely with outside sales group to close business and fulfill quarterly and annual sales quotas.
  • Responsible for facilitating the proposal writing process, marshalling internal company resources and providing Proposal Writer(s) with required customer information.
  • Must produce consistent, accurate activity and sales reporting using the company’s standardized tracking and reporting tools (including, ticket tracking system and GeoNet) to communicate with senior management and members of the marketing, inside sales and outside sales teams.
  • Responsible for keeping sales pipeline up-to-date and accurately forecasting future business.
  • Inside Sales Representative must obtain, demonstrate and maintain an understanding of the learning industry, in-depth product and service knowledge, and be proficient at providing product demos, answering customer and prospect questions about the company’s products, including feature sets, functionality and pricing.
  • Responsible for attending scheduled training sessions on new products, services, pricing, procedures, etc.
  • Must be proactive in keeping up-to-date and accurate knowledge, information and support materials.
  • Fast-paced work environment requires aggressive, results-oriented candidates.
  • Must have enthusiasm, excellent speaking voice and proven telephone skills.
  • Must be able to work well in a team environment and be a self-starter who can perform under pressure and with minimum supervision.
  • Success criteria for this position include consistent volume of telephone contacts, accuracy of information obtained, quality and volume of opportunities/appointments generated, and meeting quarterly and annual sales quotas.
  • Perform other duties as assigned.
  • A bachelor's degree or equivalent experience
  • 1-3 years of software sales experience preferred 
  • Excellent telephone and communication skills
  • Working knowledge of the Internet and MS-Office software.
  • Knowledge of software sales, technical or computer products, and the Internet a definite plus.

More about SumTotal: SumTotal, LLC, recognized as a market leader by industry experts and analysts as the largest independent provider of integrated HR solutions, is committed to helping customers create great places to work.  SumTotal is the only HR solution provider to deliver Talent Expansion™, a whole new approach to discovering, developing and unleashing hidden potential within our customers’ workforce.  By putting talent development in the center of our strategy, SumTotal helps unlock people’s potential and gives them what they need to do their jobs better – while they’re doing it. With over 45 million users, 17 million in the cloud, and over 3,500 customers worldwide, our people offer deep domain expertise for both complex global deployments, and help small, high-growth companies scale.  Through SumTotal’s elixHR™ Platform, we offer pervasive access to talent applications, visibility across employee and business data and a seamless user experience. With SumTotal, talent is boundless!  For more information, please check out

SumTotal is an EEOC/AAP employer.

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