The Instructional Design Manager has overall responsibility for managing the content and structure of Abiomed's training, education and certifications programs and ensuring consistency across training content. The IDM reports to the Director of Advanced Clinical Training & Support Team and works closely with all branches of the ACTS team as well as Marketing, Product Management, Regulatory and Engineering.
Principle Duties & Responsibilities:
Works with subject matter experts and key stakeholders to develop learning objectives for all programs
Ensures that all presented material (IFUs, electronic training, presentations, customer tools, etc.) is up to date and consistent with current product iteration, procedure and technique, and software version
Ensures training and certification material is consistent with sales and marketing messaging
Designs and implements testing and learning assessment tools
Develops and manages material for online customer training, internal e-learning, field-team training, presentations and customer learning/reference aids which facilitate the use of Abiomed objectives
Works with outside consultants and contractors to accomplish content management objectives
Manages delivery of all final content, in multiple formats, and ensures its appropriately routed for approvals and posted in proper locations
Maintains certification handbooks
Advises Abiomed teams on best practice recommendations to promote learning and retention across a wide range of audiences and programs
Skills/Requirements
Job Qualifications:
BA/BS degree
10+ years experience as an instructional designer or technical writer, preferably in the cardiovascular medical device industry
Experience with content delivery methodologies including print, web, eLearning and audio/visual presentations
Ability to communicate ideas and information (oral and written) clearly, effectively and frequently
Proficient in Microsoft Office, especially PowerPoint and Adobe InDesign.
Abiomed (NASDAQ: ABMD) is a pioneer and global leader in healthcare technology and innovation, with a mission of RECOVERING HEARTS AND SAVING LIVES. Abiomed CEO, Chairman, and President, Michael R. Minogue, has focused the company’s efforts on developing ground-breaking technologies designed to assist or replace the life-sustaining pumping function of the failing heart. The Company’s portfolio of products and services offer healthcare professionals an array of choices across a broad clinical spectrum. From the world’s first total replacement heart to the World’s Smallest Heart Pump, 1/100th the size of the heart with rapid and simple insertion, Abiomed is dedicated to finding ways to bring the most advanced and beneficial technology to patients and physicians.
ABIOMED is an Equal Employment Opportunity/Affirmative Action Employer: Minority/Female/Veteran/Disabled.
