Sr. Project Manager responsibilities will be focused on the delivery and implementation of SumTotal Systems’ suite of products. This position will direct the development and implementation of enterprise wide HCM solutions for our customers. 40% travel required.
Manage and build client relationships with key decision makers from project inception to post-implementation; ensure customer satisfaction.
Facilitate on-site client meetings; deliver on-site discovery workshops to articulate business requirements and functional specifications clearly and succinctly.
Oversee installation and client acceptance of SumTotal product suites.
Manage multiple ongoing projects from initiation through delivery utilizing Microsoft Project and other project management software.
Monitor on-site and remote day-to-day activities between client and SumTotal personnel.
Interact with sales, systems engineering, and product development to ensure continuity between the organizations.
Plan and manage service schedules, project resources, budgets, and revenue.
To organise, chair and act as the SumTotal representative in regular customer project meetings. To produce minutes from these meetings and ensure actions are completed as agreed.
To provide management information on the project to the customer in line with SumTotal governance standards. This will include, but is not limited to; financial reports, status reports, work plans, issue lists, agreed actions, risk notification, impact resolution plans, lessons learned reports, follow on action recommendations and end project report.
To define and own corrective action plans and escalations in the event of any deviation from the project plan.
To manage the project deliverables to ensure that they remain in scope of the statement of work, and where deliverables fall out of scope to use the agreed change control procedures.
To escalate issues to appropriate levels of management within SumTotal and customer
The establishment and maintenance of a project repository and all associated documentation and deliverables
To maintain a reasonable knowledge of the markets the company services and a specific knowledge of the SumTotal service offerings.
Ensure all time and expenses are submitted in accordance with SumTotal standards.
To perform any other appropriate duties as reasonably requested by your Manager.
Minimum five years’ experience implementing software solutions for global enterprise organizations with specifc focus on Enterprise Learning Management or Talent Management Solutions
Must have experience managing projects as a billable consultant
PMP/PRINCE2 Certification or equivalent (or willing to work towards)
Demonstrated client relationship and interpersonal skills
Ability to motivate and lead cross functional teams and professionals of all levels
Proven cross-functional team success.
Proven ability to define and document gap analyses and proposed solutions.
Ability to deliver on-schedule and within budget.
Able to plan & prioritise own work load to meet conflicting, varied and demanding deadlines
Planning and organisational skills to determine what needs to be done to deliver multiple projects with defined timescales, and to ensure this happens.
More about SumTotal: SumTotal Systems is the global leader in strategic human capital management (HCM) software, and offers an integrated line of solutions dedicated to managing companies’ most valuable asset- its people. As the largest and most profitable independent HCM company in the industry and recognized by analysts as the most complete solution, SumTotal is proud to include over half of the Fortune 500 as our customers. We are looking for people who are passionate, dedicated, and motivated by lifelong learning. We provide each employee not just a competitive salary structure, bonuses, and a benefits plan, but also a chance to develop your talent. If you’re creative, forward thinking, and have a passion for excellence, SumTotal is the right place for you. To learn more, visit the SumTotal website: SumTotalSystems