Provide operational & administrative support of an Enterprise Storage & Backup environment that includes, but is not limited to: servers, storage arrays, fiber channel switches, directors, NAS, SAN, tape drives/libraries, storage tools and backup software. Collaborate with peers in the evaluation, testing, planning, designing, and implementation of future storage & backup systems. Troubleshoot storage-related performance issues. Respond to user requests for storage allocation.

Duties and Responsibilities:

- Responsible for day to day support of Storage & Backup Environments.

- Install, configure, and upgrade storage hardware and software consistent with established standards.

- Responsible for administering storage in NetApp/Cisco UCS environment

- Configure fiber channel zoning, administer FC switches

- Responsible for keeping track of existing Storage & Backup usage trending and making recommendation for future growth.

- Ability to support 24/7 on-call support.

- Accountable to users for problems reported with storage & backup and to track those problems while working with the vendor for a resolution.

- Work with vendors to troubleshoot issues, schedule installations and upgrades   

Education, Skills and Experience:

- 3-5 years of storage-related experience.  Preferably in a global, multi-data center environment

- At least 2 years experience with NetApp storage systems, FAS Series

- Expert knowledge of NAS, DAS, SAN (fabric attached architectures)

- Advanced knowledge of storage administration and the concepts of file systems, disk partitions, mounts, quotas, mirroring and sizing

- Experience with Snap Mirror and SnapVault

- Strong experience with Data ONTAP configuration and tuning

- Familiarity with Cisco UCS, Nexus

- Familiarity with VMWare Vsphere 4x and 5x

- Working Knowledge of Thin Provisioning

- Working Knowledge of DeDuplication (Online, Source and Target Based)

- Working Knowledge of SAN fabric design, switching, zoning, Brocade experience a plus

- Working Knowledge of HBAs, LUN Mapping/Masking/Zoning

- Working Knowledge of NFS, CIFS, FC/FCoE, iSCSI protocols• Experience with Windows and Linux administration

- Shell or Perl scripting knowledge a plus

- Experience and flexibility regarding on-call responsibilities.

- Creative problem solving abilities.

- Strong knowledge of datacenter design and layout.

- Ability to document and update processes.

Must be willing to work normal and extended US hours based on US Eastern time zone

More about SumTotal: SumTotal Systems is the global leader in strategic human capital management (HCM) software, and offers an integrated line of solutions dedicated to managing companies’ most valuable asset- its people. As the largest and most profitable independent HCM company in the industry and recognized by analysts as the most complete solution, SumTotal is proud to include over half of the Fortune 500 as our customers. We are looking for people who are passionate, dedicated, and motivated by lifelong learning. We provide each employee not just a competitive salary structure, bonuses, and a benefits plan, but also a chance to develop your talent. If you’re creative, forward thinking, and have a passion for excellence, SumTotal is the right place for you.  To learn more, visit the SumTotal website: SumTotalSystems

SumTotal is an EEO/AA employer.