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MEMORY MAKER (SERVER)
Job Type: Part Time
Location: NY-WATERTOWN-1233 ARSENAL STREET
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Job Description
<p>
<strong><u>MEMORY MAKER MISSION</u></strong></p>
<p>
<strong>To provide a memorable dining experience for every guest through personalized service that will bring them back.</strong></p>
<p>
<strong><u>ESSENTIAL FUNCTIONS</u></strong></p>
<ul>
<li>
Smile and welcome every guest to Friendly&rsquo;s, acknowledge new and returning guests differently.</li>
<li>
When drink orders are received at greeting, arrive with them on a tray.</li>
<li>
Always recommend an appetizer outside of breakfast.</li>
<li>
Enter orders into POS immediately.</li>
<li>
Always recommend upgrades sincerely, i.e. &lsquo;Would you like to upgrade to loaded waffle fries or a 3 scoop sundae?&rsquo;</li>
<li>
Follow all BYOB (Build your own burger) steps completely, especially reading the order back to the guest, using the guest&rsquo;s name upon delivery and at check back.</li>
<li>
Always recommend dessert by pointing out specific products, use the menu as a visual aid.</li>
<li>
Make each guest feel important and special, especially kids!</li>
<li>
Look for ways to go above and beyond for your guests and coworkers.</li>
<li>
Own the entire dining experience.</li>
<li>
Be the final quality control checkpoint, be proud of everything.</li>
<li>
Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.</li>
<li>
Offer a sincere, personal welcome to every guest entering the restaurant.</li>
<li>
Smile and make eye contact.</li>
<li>
Anticipate the guest&rsquo;s needs and react before they need to ask.</li>
<li>
Create an emotional attachment to our restaurant by helping our guests create great memories.</li>
</ul>
Skills/Requirements
<p>
<strong><u>GENERAL JOB REQUIREMENTS</u></strong></p>
<ul>
<li>
Must read, write, and communicate in English as it relates to the job and to the safety regulations.</li>
<li>
Must be able to perform all job functions safely.</li>
<li>
Must participate in company orientation and training.</li>
<li>
Must be able to follow instructions.</li>
<li>
Must be able to work the scheduled / assigned times and required overtime for the position.</li>
<li>
Must be able to use, or learn to use, the equipment and tools used to perform the job.&nbsp;</li>
</ul>
<p>
<strong><u>SPECIFIC JOB SKILLS AND QUALIFICATIONS</u></strong></p>
<ul>
<li>
High School Diploma / GED preferred.</li>
<li>
Food Service background / experience preferred.</li>
<li>
Must have excellent people skills.</li>
<li>
Must have basic math skills.</li>
<li>
Must meet the company performance standards for the job.</li>
<li>
Must be able to stand and walk for extended period of time.</li>
<li>
Must know safety information regarding all materials used within the scope of the work</li>
</ul>
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