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North American Savings Bank

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Customer Service Representative
Job#: 203932
Positions: 1
Posted: 10/02/2013
Job Type: Full Time
Location: US-MO-Lee's Summit
Department: Lee's Summit Savings
Category: Deposits
Salary: Hourly
Benefits: Full Benefits
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Job Description

Process customer transactions accurately and efficiently.  Provide superior customer service, by greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction.  Maintain a positive, friendly, and professional attitude at all times.  Refer, promote and cross-sell the Bank’s products and services to customers.  Effectively perform all aspects of daily operations, including: cash controls, balancing, fraud prevention, customer identification, and the handling of all customer transactions.  Adhere to all policies and procedures related to the bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program.  Miscellaneous other duties as assigned. 

Hours:  Monday - Friday, 10:00 am - 7:00 pm, and every other Saturday, 8:30 am - 1:00 pm

Skills/Requirements
  • 1-3 years cash handling or teller experience required
  • High school diploma or equivalent required
  • Professional appearance and manner
  • Good communication skills (both oral and written)
  • Good time management and organizational skills – must be detail-oriented and thorough
  • Good public relations skills and math aptitude
  • Previous sales experience
  • Computer literate – experience using all Microsoft Office applications
  • Good 10-key skills
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