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Patient Services Rep (weekends)
Job#: PSR023
Positions: 1
Posted: 08/28/2013
Job Type: Part Time
Location: Annandale, VA
Department: Patient Services Rep
Category: Administrative
Salary: Highly Competitive Salary
Benefits: Benefits
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Job Description

Shady Grove Fertility Center is America’s largest and most progressive fertility center performing approximately 6000 IVF cycles including over 1,000 egg donation cycles and an equal number of ovulation induction and IUI cycles annually. Twenty-nine reproductive endocrinologists as well as PhD scientists, and geneticist as well as 480 highly specialized staff care for patients in seventeen full-service offices throughout the Washington, DC, Philadelphia, and Baltimore Metropolitan areas. We offer a comprehensive range of fertility treatment options including Ovulation Induction, IUI, IVF, Donor Egg and PGD as well as resources to comprehensively address patients needs - medical, emotional, and financial.

We have an immediate opening for a part-time Patient Services Representative (Medical Receptionist) to join the Front Desk team at our busy Annandale, VA Office. The schedule is working every other Saturday and Sunday from 6:45 am to 10:45 am. 

This position is responsible to answer and assist all incoming telephone calls for SGF, provide timely and accurate information and quality customer service to incoming customer inquiries, schedule appointments using a computerized scheduling system, resolve patient issues and consistently meet or exceed patients’ service expectations, optimize patients’ satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly,  maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.



The successful candidate will be organized, detailed-oriented and computer savvy. Candidates must possess strong customer service & written/oral communication skills as well as a strong patient-orientation. Prior experience in a healthcare/medical environment preferred; training will be provided.

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