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WELCOMER (GREETER)
Job Type: Part Time
Location: NY-QUEENSBURY-AVIATION RD
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Job Description
<p>
<strong><u>WELCOMER &nbsp;MISSION</u></strong></p>
<p>
&nbsp;<strong>To insure that every guest feels welcome and glad they came to Friendly&rsquo;s.</strong></p>
<p>
&nbsp;<strong><u>ESSENTIAL FUNCTIONS</u></strong></p>
<ul>
<li>
Offer a sincere, personal welcome to every guest entering the restaurant.</li>
<li>
Smile and make eye contact.</li>
<li>
Anticipate the guest&rsquo;s needs and react before they need to ask.</li>
<li>
Make each guest feel important and special, especially kids!</li>
<li>
Help the guest understand the Friendly&rsquo;s experience &ndash; check if new or returning.</li>
<li>
Make the guest aware of specials or featured products.</li>
<li>
Maximize seating efficiency.</li>
<li>
Deliver rolled, clean silverware to each table.</li>
<li>
Wait until each guest is seated before presenting menus open to specials if any.</li>
<li>
Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server.</li>
<li>
Constantly inspect the dining room to insure tables to be seated are perfectly reset.</li>
<li>
Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.</li>
<li>
Offer a sincere, personal welcome to every guest entering the restaurant.</li>
<li>
Smile and make eye contact.</li>
<li>
Anticipate the guest&rsquo;s needs and react before they need to ask.</li>
<li>
Create an emotional attachment to our restaurant by helping our guests create great memories.</li>
</ul>
Skills/Requirements
<p>
&nbsp;<strong><u>GENERAL JOB REQUIREMENTS</u></strong></p>
<ul>
<li>
Must read, write, and communicate in English as it relates to the job and to the safety regulations.</li>
<li>
Must be able to perform all job functions safely.</li>
<li>
Must meet the company performance standards for the job.</li>
<li>
Must participate in company orientation and training.</li>
<li>
Must be able to follow instructions.</li>
<li>
Must be able to work the scheduled / assigned times and required overtime for the position.</li>
<li>
Must be able to use, or learn to use, the equipment and tools used to perform the job.</li>
</ul>
<p>
&nbsp;<strong><u>SPECIFIC JOB SKILLS AND QUALIFICATIONS</u></strong></p>
<ul>
<li>
&nbsp;High School Diploma / GED preferred.</li>
<li>
Food Service background / experience preferred.</li>
<li>
Must have excellent people skills.</li>
<li>
Must have basic math skills.</li>
<li>
Must be able to stand and walk for extended period of time.</li>
<li>
Must know safety information regarding all materials used within the scope of the work</li>
</ul>
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