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Customer Service/Data Entry Clerk
Job#: 192374
Posted: 10/16/2013
Job Type: Full Time
Location: Lake Oswego, OR
Department: Reporting
Category: Northwest Trustee Services
Salary: Hourly
Benefits: Full Benefits
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Job Description

Northwest Trustee Services, Inc., a full service trustee company providing default services to mortgage lenders in the Northwest, is currently recruiting for a Customer Service/Data Entry Clerk for our Lake Oswego office.

NWTS is the leading provider of foreclosure services in the Pacific Northwest.

The Customer Service/Data Entry Clerk identifies file status and updates various client systems. This position requires a large amount of data entry and requires a high attention to detail.

 Duties and Responsibilities:

  • Monitors client systems for update requests.
  • Maintains file status in both client and internal file tracking systems. 
  • Provides excellent internal customer service at all times.
  • Works in a team environment to ensure equal allocation of workload.
  • Other duties as assigned.

Education and Experience:

High School Diploma or general education degree (GED); and at least one year related work experience and/or training; or equivalent combination of education and experience.

Computer Skills:

Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.  Experience with Access is a plus. 

Other Requirements:

  • A minimum typing speed of 50 words per minute is required
  • 10-Key with accuracy is required
  • Work effectively under time pressure while striving for excellence
  • High attention to detail and accuracy
  • Ability to work independently and cooperatively as part of a team
  • Plan, organize, and schedule workload efficiently;  manage multiple priorities effectively
  • Ability and willingness to learn new skills and take on new areas of responsibility
  • Display a high level of self-motivation
  • Excellent customer service skills

We are particularly proud of the long tenure of many of our employees, indicating NWTS is not just a great place to do business, but a great place to work as well. This growing company regards its employees as key to being able to translate policies and strategies into success. With a commitment to providing a comfortable working environment in which this process can flourish, this organization aims to create opportunity for participation and involvement, encourage the identification and development of skills, promote the use of initiative and stimulate personal advancement.

Northwest Trustee Services, Inc. offers an excellent benefits package to full-time employees including medical, dental, 401K and generous paid time off policies.


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