The Habitat Company is currently seeking a Leasing Consultant for Windemere Park Apartments, a market-rate rental community in Ann Arbor, MI.
The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned property and properly secure lease agreements from qualified persons. The Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable at their property.
DUTIES & RESPONSIBILITIES
Maintain a professional, yet friendly atmosphere in the leasing office and other areas where prospective residents and current residents meet.
Answer incoming calls and handle accordingly, whether it is a prospect or resident call. Transfer calls when appropriate.
Greet prospective residents.
Qualify and determine needs and preferences of prospective residents, professionally presenting the property and specific apartments while outlining features and benefits.
Maintain awareness of local market conditions and trends, contributing ideas to the Property Manager for marketing property and for improving resident satisfaction.
Complete all lease applications, assist with application verification and notify prospective residents of results. Prepare miscellaneous communication, as needed.
Complete all lease paperwork, including related addenda; accept rent and deposits.
Complete Guest Cards on all prospects, send thank-you notes and perform follow-up correspondence.
Physically inspect property when showing apartments; pick up litter and report any service needs to maintenance staff; inspect move-ins, move-outs and vacancies.
Organize and file appropriate reports, leases and paperwork.
Attend company meetings when requested.
Assist Manager and Assistant Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
Experience in sales or commission sales; previous leasing or real estate sales experience strongly preferred.
Experience in outreach or advertising
Experience and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Expertise in verbal and written communication skills
Strong Yardi skills, including processing guest cards, setting up accounts and processing applications and move-ins, preferred.
Fair Housing certification, NALP or other professional coursework focusing on leasing and fair housing preferred.
Some college and experience in the real estate field preferred
Availability to work on weekends and some evenings.
"Habitat" and "The Habitat Company" refer to The Habitat Company LLC and its divisions, subsidiaries and affiliates. The Habitat Company name and logos, including "Habitat" and "habitat@home", are registered service marks of The Habitat Company LLC.