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Project Manager IT - Customer Care Center
Job#: 4232
Positions: 1
Posted: 07/19/2013
Job Type: Full Time
Location: ALL
Department: Corporate
Category: Career Professional
Salary: Commensurate with Experience
Benefits: Full Benefits
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Directly leverage your talents for turning vision and concepts into well functioning efforts within Go Daddy’s customer care and customer marketing organization. In this role you’ll be a practical project manager/leader, leveraging our strategic roadmap, turning concepts into detailed delivery plans and leading the organization forward to completion.

You will partner with key stakeholders across the business – sales, marketing, product, technology, and beyond to develop detailed project plans, identify owners as appropriate, help uncover resources and needs, ultimately culminating in being a resource for all to make sure progress continues and our ambitious goals are met.

You will be a natural partner and facilitator - with a keen attention to detail and ability to see the future and work outside the box. You will not just build project plans, but you’ll turn them into forward motion, knowing how to deftly maneuver though business processes to ensure the right outcomes for our customers, employees, and the business.

 

In this role, you will:

  • Be accountable for multiple concurrent major efforts, owning the working plan and facilitation of the efforts. You will be creating project roadmaps, detailed plans, and ensuring regular updates for leadership and functional teams
  • Partner in the crafting of functional business outcomes to meet our customer needs, enhance our service offerings, and further Go Daddy in the marketplace
  • Consult and partner with the ultimate project owners, to help them be successful against their timelines and identify resources they need

 

Do you have what it takes?

  • Four year college degree required, Information Technology focus preferred
  • Motivated individual contributor, someone who knows how to ‘get it done’ – often working with and through others to effectively execute projects and efforts
  • A scrappy ability to keep things moving forward, using more finesse than blunt force, helping your partners to see what can be and want the desired outcome
  • An outstanding ability to turn concept into action steps, then to build highly detailed project plans and timelines. Foster communication and sharing across groups
  • Someone who requires minimal oversight, this role requires the ability to be efficient and effective with little supervision
  • A  solid working knowledge of Go Daddy,  Go Daddy systems, and cross functional Go Daddy business structures
  • Skill at translating business needs into full cycle business plans
  • Knowledge of who to contact to move progress forward
  • Experience with project and process tracking tools
  • Demonstrated experience in this kind of role, track record of execution and delivery
  • Understand technologies including:
  • Software development life cycle methodologies.
  • IT infrastructure including network and storage systems, Linux, Windows, MySQL and SQL.
  • Information security infrastructure.
  • An  effective partner with our business at all levels and departments, strong in communication and needs assessment, understanding success comes through helping internal partners achieve their goals
  • Passion to contribute to a truly exceptional customer experience, no matter your job title
  • Understanding that innovation and creativity is a part of what we do every day
  • Agility and action orientation – we move at the speed of tech
  • Understanding of the privilege and obligation of being part of a team
  • Expertise with Microsoft Office Suite, Microsoft Project and Microsoft Visio.
  • Project Management (PMP) Credentials Preferred.

 

As a part of Go Daddy's team, you help drive Go Daddy to its next level of domestic and global growth. From Marketing to Finance, PR to HR, our professional staff support and execute a successful business model that allows us to fuel success for countless entrepreneurs and innovators around the world.

Are you ready to GO with us?

When you GO with Go Daddy, you have the opportunity to be part of something special by making a meaningful difference in the lives of our customers. Their success is our success.

Here’s what you need:

  • Passion to contribute to a truly exceptional customer experience, no matter your job title
  • Understanding that innovation and creativity is a part of what we do every day
  • Agility and action orientation – we move at the speed of tech
  • Understanding of the privilege and obligation of being part of a team

Here’s what we’ll provide:

  • A fun, dynamic and challenging work environment
  • Formal and informal opportunities and support for ongoing learning, growth and development
  • Team building activities and recognition
  • Competitive base plus bonus incentive
  • 100% employer-paid medical, dental, and insurance coverage for all benefit-eligible Go Daddy employees
  • Three weeks paid vacation your first year of employment

Go Daddy has been recognized because of its outstanding benefits, compensation, unique perks, diversity and company camaraderie. Go Daddy was awarded the 2011 and 2012 Alfred P. Sloan Award for Business Excellence in Workplace Flexibility Honoree - Arizona, Iowa & Denver. Go Daddy is the #1 IT Company on Inc. Magazine's inaugural Hire Power list of job creators.

Go Daddy’s philanthropic work supports a wide variety of charitable and community organizations dedicated to causes including women and children, domestic violence, child abuse, teenage homelessness, animal shelters and more. Visit www.GoDaddyCares.com for more information.

Go Daddy is proud to be an equal opportunity employer.

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