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Catering Director
Job#: 187786
Positions: 1
Posted: 05/21/2013
Job Type: Full Time
Location: OH - Granville
Department: Catering Manager
Category: Operations Support
Salary: Salary
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Job Description




A Catering Director for Bon Appétit Management Company at Denison University supervises the overall success of the catering department adhering to the Client’s culture and guidelines, the Health Department’s regulations, and Bon Appétit’s standards and expectations of food quality, freshness and presentation.  Oversees all Catering staff.   Maintains and teaches a good work ethic.  Motivates, trains, develops and directs all staff to accomplish the goals and objectives of the operation to the satisfaction of the customers.  Solves problems professionally, rapidly and fairly.  Maintains a working relationship with staff and other managers.



In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work in conjunction with other teams while understanding the necessity for communicating and coordinating work efforts with other managers and employees.



Food Programs

  • Oversees that high quality food items are creatively well prepared, portioned, and presented in for catering.
  • Maintains Bon Appétit food standards and follows purchasing guidelines in all programs, including farm to fork.
  • Meets and exceeds the expectations of the customer and client perceived value.


Supervision and Development of Staff

  • Hires, trains and supervises the Front of House team.
  • Supervises the adherence to proper uniform standards following the employee handbook and established account guidelines.
  • Conducts all hourly associate reviews, coaching sessions, and disciplinary actions in a professional and timely manner.
  • Identifies hourly staff that posses motivation and skills for advancement, assists in their development.


Safety and Sanitation

  • Adheres to all Health Department, OSHA and ADA regulations.
  • Reports any injury, accident and/or food borne illness incident for customers and/or staff accurately and in a timely manner.
  • Utilizes Personal Protective Equipment when in kitchens and service areas.


Customer Service Relations

  • Treats all customers with professionalism, care and respect.  Exceeds expectations of customers.


Overall Management

  • Teaches and adheres to Bon Appétit philosophy, culture and commitment to quality food and service, as outlined great expectations.
  • Has a Passion for quality food preparation and taste.
  • Directly involved in inventory gathering, data entry, adherence to standards, and helps ensure timeliness and accuracy.


Note:  Job duties are subject to change as needed.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Has a minimum of 5 years catering managment experience. 
  • Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
  • Has a computer skill with a working knowledge of Microsoft Word, Excel, Power Point, Catering Software
  • Strong passion for great food and guest service
  • General culinary knowledge of basic kitchen practices, protocols and procedures.
  • Ability to follow all Bon Appétit Health & safety standards.




  • College Degree is highly desired
  • Online Sexual Harassment Training
  • ServeSafe


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

  • Stand, talk or hear, and taste or smell. 
  • Walk; use hands or fingers, handle, or feel; reach with hands and arms. 
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.


  • Ability to read, understand and speak English to perform essential functions of the job.
  • Ability to speak and write clear, professional and efficient correspondence in email and over the phone. 
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.



Bon Appétit is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.



This position does directly supervise all Front of House personnel; including Café and Coffee Shop supervisors and all hourly employees under their management.  In addition, coaching and management of Back of House employees is welcome while first ensuring that the proper chain of command is adhered to.


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