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CommunityAmerica Credit Union |
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Branch Manager, In-Store | ||||||||||||||||||||||||||
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Job Description | ||||||||||||||||||||||||||
SUPERVISES: Branch staff of up to six employees (FRS’s and perhaps an Assistant Manager).
GENERAL FUNCTIONS: This position will be responsible for the growth and operation of an instore branch sales and servicing team. This position will lead staff in reaching their individual, team and credit union goals through effective one-on-one coaching and team meetings. (Performance Pyramid focus: Goal Setting, Reskilling and staff check-ins.) Additionally, this position is responsible for providing effective post-sales service to our members with their inquiries, teller transactions, and other questions taking place within the branch. Insures that proper policies, guidelines and procedures are in place to meet the strategic goals of the branch, mitigating fraud and ensuring fiscal responsibility for the Credit Union.
PRINCIPLE ACCOUNTABILITIES:
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Skills/Requirements | ||||||||||||||||||||||||||
KNOWLEDGE, SKILLS AND ABILITIES:
PHYSICAL ACTIVITIES: In this position, individual will be expected to lift up to 20 pounds from time to time. Also, must be able to stoop, bend, reach or stand for extended periods of time. Must be able to sit and use a computer for extended periods of time.
WORKING CONDITIONS: This position is expected to work in general office environment and may have to travel for visits to other credit union facilities or for training purposes.
EDUCATION/EXPERIENCE REQUIREMENTS: Degree in business administration, marketing, sales or a related field and/or up to three years branch management experience or three or more years experience in a financial institution or retail sales position in a management role will substitute for degree.
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