Greeting patients, checking patient in/out, schedule appointments, and be aware of alert notes in the system.
Verify that appropriate forms are up to date and completed. Scan copies of insurance card as needed. Verify and scan proper ID.
Communicate with other departments as needed.
Collect co-pays, deductible, co-insurances and previous balances and post/log correctly and balance at the end of the day.
Download transcription and mail out.
Responsible for cash box.
Prepare charts for next day appointments.
Must have ability to multi-task.
Able to handle heavy patient interaction.
Possible handling of lab specimens and must apply proper sanitary practices.
Document No Show, Cancels, and Reschedules in Centricity and EMD’s and notify Medical Assistant via e-mail.
Handle incoming films.
Verify Patient Pick up cabinet for items not pick up by patient and return to designated department.
Deliver incoming packages to designated department.
Inventory business cards and sign in sheets.
Build Urine Cups.
Take patient pictures in EMD’s.
Assist in Scanning as needed.
2 years of previous experience in a medical environment.
Must be able to type at least 40WPM.
Must have experience with PC- based business applications software such as Microsoft Office, specifically Word and Excel.
Must have a High School Diploma or GED.
Proper English grammar, usage, spelling, and punctuation; modern business office procedures, including filing systems, business correspondence, and telephone techniques.
Excellent interpersonal skills, strong analytical and problem-solving skills.
Ability to operate standard office machines and equipment, including telephones, computers, copy machines, fax machines, calculators scanners, and shredders.
Work Environment, Physical and Mental Demands: Constant use of speech/hearing abilities for communication, constant mental alertness. Ability to use a computer to input and retrieve information and data. Ability to work on feet during scheduled work hours.