This position is responsible for aspects of network administration including servers, backups, desktop systems, communications hardware/software and office systems. Systems administration includes backups, security management, user account management, e-mail systems, office systems and applications support. Supports servers, desktops, and applications and some Citrix and Terminal Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide support, build, and implement server systems across the enterprise; includes installing, configuring, maintaining, supporting, and optimizing all servers and maintenance, associated software; troubleshoot server and application performance issues.
Maintain documentation for network servers and services.
Investigate server problems, identify their source, determine possible solutions, test and implement solutions.
Ensure timely user notification of maintenance requirements and effects on system availability.
Investigate, recommend and install enhancements and operating procedures that optimize server availability.
Responsible for the timely and accurate patching of: Windows, SQL Server, Citrix and e-MDs software
Responsible for developing and maintaining relationships with other departments such the Software Support, QA teams and the other business units.
Responsible for communicating the status of projects or tasks to the client and manager.
Responsible for documenting client specific solutions as well as critical processes and procedures to ensure consistency and quality.
Responsible for documenting and adhering to the various management policies, and will be required to provide input into those policies.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advance working knowledge of Microsoft Windows 2003/2008 Server operating system, Microsoft Active Directory 2003/2008, and advanced TCP/IP and networking concepts.
Highly developed verbal and written communications.
Advance experience with Vmware Virtualization.
Candidate should be able to work as part of a team, as well as be able to perform duty assignments with limited direction.
Ability to administer a 200+ node network including firewall and VPN’s
Skill in organizing resources and establishing priorities.
Advance working knowledge of Microsoft SQL server 2005 and later versions.
Experience with network cabling installation and troubleshooting.
Advanced knowledge of Citrix, Windows, Cisco, IIS and TCP/IP required.
Experience with Citrix Xen App Infrastructure and Technologies..
Experience and hands on knowledge with installing, publishing and testing applications on a Global Citrix Farm.
Experience with Citrix Web Interface, Citrix Security Gateway, Citrix Zones, & Citrix Secure Ticket Authority Technologies.
Experience with of Citrix Infrastructure Design and the changes required during upgrades.
Thorough knowledge of troubleshooting and maintaining Microsoft Active Directory objects, and Group Policies.
Experience installing, configuring and supporting Microsoft SQL Server databases.
Basic routing and switching network experience.
Experience with blade servers, SANtechnologies a definite advantage