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Associate Support Specialist - 2nd shift
Job#: 30
Positions: 1
Posted: 03/20/2013
Job Type: Full Time
Location: US-AZ-Tucson
Department: Customer Service
Category: Support
Salary: Salary
Benefits: Benefits
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Job Description

Do you enjoy working with and learning about technology?
Are you looking for a company that will provide you with the training to take your career to the next level?
Do you enjoy helping clients and making a difference?

If you answered YES to all of these questions, then keep reading!

Sunquest is a global market leader offering healthcare diagnostic IT solutions for today and tomorrow. This is an exciting time to become a member of the Sunquest Technical Support Team! As a Software Technical Support Rep/Associate Support Specialist for Sunquest, you will be responsible for supporting our clients via phone and email with technical issues with their software applications. Your efforts will have a direct impact on the Healthcare industry!

As an Associate Support Specialist your key contributions will be to:

  • Respond to and resolve client problems as they relate to technical software issues
  • Serve as liaison between the company and customers
  • Build customer relationships by keeping customers informed of how and when problems are resolved.
Skills/Requirements
  • Excellent computer skills
  • Customer support skills
  • High school diploma
  • Good communication skills
  • 2nd shift, must be able to work one weekend day

Preferred Qualifications:

  • Customer technical support experience
  • Bachelor’s degree in Computer Science or related field

To jump start your career in the Healthcare IT industry, APPLY NOW!

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